Rotavirus is rampant

Written: 13 october 2021
Travel time: 2 — 9 october 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 4.0
Food: 10.0
Amenities: 7.0
I rested with a 10-month-old son and a friend with a one-year-old daughter. I liked the first half of the holiday. Minus the fact that they settled us in a bungalow near the road, and the audibility in the rooms is just hellish. You can hear howls from the mosque, and the constant rumble of cars, and everything that happens with the neighbors. A friend still had an advertising banner shining right out the window (we lived in neighboring rooms). She went to the reception three times, asked to change the room, but each time she heard either "come back later", then "we have a big check-in tomorrow / the day after tomorrow, there are no rooms. " Although this race is going somewhere...
At the same time, the territory of the hotel, the sea and the beach suited us. The food in the restaurant is delicious, varied, there is always something to eat for yourself and the children. Mini water park, kids club, swimming pools - everything was ok.
Another nuance is mosquitoes. I don’t know how they flew into the room, only through the front door, apparently, because. We didn't even have a balcony. At the reception they said that they do not have fumigators, but you can ask to process the room. We asked for this processing, but no one did anything...

Other minor nuances, such as the fact that in my room there were sandwiches and juice during a late check-in, but my friend didn’t, one shower door was broken in our room, the phone in the next room, but these are trifles, of course, but unpleasant. Everywhere on the walls there are smeared corpses of mosquitoes that no one erases (((
And on the third day of vacation began. At first I have diarrhea, in the evening and at night I have a fever. After 1.5 days - a 10-month-old child has a temperature over 39, diarrhea, vomiting, weakness, refusal to eat. The day before departure, I went to the doctor through the insurance company, but they didn’t do any tests for us, they just said “intestinal infection” based on the symptoms, they prescribed everything from the stomach.
And in the evening I met enthusiasts on the beach who were collecting a collective complaint, because it turned out that almost every second family encountered this nasty rotavirus (The hotel makes round eyes and tries to pretend that the case is isolated.
At the end of our stay (the first of October) there were so many people in the hotel that the sunbeds ended by 11 am. Also on the beach there are a lot of broken sunbeds.
It was also incomprehensible with the restaurant - either everyone served their own food, or queues formed, because. the staff served food and simply did not have time to serve everyone, then they measured the temperature at the entrance to everyone, including babies, then they didn’t measure it... we still didn’t understand the logic.
The room was cleaned irregularly and not always adequately, on the last cleaning, instead of replacing the soiled duvet cover, they didn’t put on a new one, they just left the blanket without it.
In short, there are many questions to the hotel in the context of the attitude towards guests. . .
Translated automatically from Russian. View original