The hotel does not meet the declared five in any way

Written: 20 july 2021
Travel time: 8 — 17 june 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 2.0
Good day! I have never written reviews about hotels in which I had previously rested (which I am very sorry about! ). I want to write about this hotel, we rested in it from July 8 to July 17.2021 with two children (2 years old and 11). Although I understood that the hotel was far from 5 *, but with the same thing: we got to the hotel at 5.45 in the morning and with us another family of three (we already understand that there is no influx), we were put on bracelets and were told to expect breakfast until 7 in the morning at 9 the elder and you will be settled, everything suits us, let's go to the beach, it's huge, it's nice, I read that it's dirty, the sun loungers are stretched all over the beach and it turned out to be a complete lie. The sun loungers are all lined up close to the sea, the cover is a little further from the sea, but there, too, everything is lined up!! ! The sea is insanely clean, but deep almost immediately, but this does not scare!
So at 7 in the morning we came for breakfast, the assortment is quite scarce, but you definitely won’t stay hungry !! ! We are waiting for 9 in the morning, I dozed off with the kids at the reception, my husband went to decide about the fastest settlement! We had a standard room, but my husband decided on a family for $ 150, great !! ! We also looked at the standard, the hair stood on end even after a nap (the stench is terrible, some kind of dichlorvos, the carpet on the floor is dirty, pi... ts what), well, we came to our room, here the picture is better, there is no such smell, already Okay!! ! Two rooms - great! I open the curtain on the window - a lizard falls. Go nuts, I'm afraid of this muck, but I can't yell, because my daughter is sleeping in a stroller, it's unrealistic to catch her, she runs around the bed like at home))) the eldest daughter is bolder than me, she tried to grab her tore off her tail, that rubbish soiled her bed blood (((( Here we understand that the lock on the door does not work, we call the reception, the dude drove with a diplomat quickly changed the core, it took about 15 minutes, and he was also attentive, noticed a dying lizard and a soiled bed, called a lady with a clean with a set of linen, she quickly changed everything. When we changed the bed, they wrapped swans in the form of a compliment and strewed the bed with petals)))
Then I continue the business came to dinner, well, it seems to be better, ok, dinner can also be tolerated. Three days was more or less until the locals came to rest, the collapse began! It feels like no one ever fed them (((food is rowed with mountains of bread, two loaves per family (bread is not small) some cut it with their bare hands and didn’t string it, but took it entirely even if you really wanted it, then after what you saw it’s definitely not ( I understand that there are no ideal people and many people don’t like us and we don’t like it, but with the same thing) many can say why did you go there reviews already and before you weren’t so hot, reviews don’t always correspond to reality! at a good price and it was in any case better and cheaper than relaxing in Ukraine!

We continue for our 9 days in our room, no one has ever cleaned ((((husband went to the ladies and wrote the room number on a piece of paper and pointed to the room with his finger and turned on the “clean” button and called the reception desk is not very pleasant ((( yes and okay, we are not proud! The husband found a utility room where clean towels, garbage bags and all that. . . they took out the garbage there themselves) they changed their own towels swept themselves in the room, but wet cleaning had to be sacrificed with their own towel, I don’t like disgusting but we had no choice (In general, if you want comfort, then definitely not to this hotel, but if you like to eat, then the road is closed here.
Translated automatically from Russian. View original