Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
2.0
Food:
3.0
Amenities:
3.0
The tour was purchased in Perm, Topolevy per. 10, Travel agency "Solana" ("Excellent rest agency"). Tourism specialist Ekaterina Kultysheva gave excellent recommendations for this hotel, which determined our choice.
In fact, everything turned out to be very, very bad, and the rest turned out to be not great at all. Of the good - this is the sea, the sun. I don't even want to remember everything related to the hotel. We wrote a Claim to Pegas Touristik. Pegasus answer - everything is wonderful in the hotel. Don't even think about looking at this hotel!
I wanted to attach a video, but the site does not allow you to attach large amounts of information.
In short, why everything is very bad - upon arrival at the hotel they didn’t check in, they said that there were no available rooms, and they openly admitted that the rooms that are available are not suitable for living (I insisted on viewing, but you have to see and smell it). We spent the night in nearby hotel Armas (by the way, very even nothing). The next day, deja vu - we come to the reception - there are no rooms, after a small mat, the room appears with the replica "We will accommodate you in the best room of our hotel. " The photo shows how he is the best.
The air conditioner, stupidly and because of the unbearable heat and stuffiness, was turned on once for one night, no, we didn’t freeze and didn’t catch a cold, but then we coughed all the “rest”. Look at the photo of what's inside the air conditioner. We didn’t wash in the shower, well, it’s very scary, we went to the hammam 4 times. Hamam, although free and publicly available, was not always allowed there due to paid procedures being carried out there. There was no hot water in the hammam for several days.
Everything I would like to say about food will be biased, but the restaurant itself and the bar on the beach are one more service. I couldn’t move around the restaurant on my own, my wife helped, and my feet in sneakers were just moving around the tile floor - there was such a layer of fat on it, as well as on tables with chairs. The servant wipes 100 tables with one rag, without rinsing it.
On the beach of the hotel, we have never been able to find a free sunbed for 13 days. When asked by the manager of the reception, they received the following answer: "We always have free sunbeds, you just need to come at 5.30 in the morning. " The territory is all filthy (by the tourists themselves), with bottles, leftovers, it even reached panties with dresses. And all this stands, lies, hangs, rolls for 5-6 days.
Hotel guide "Pegas Tourist" Anna Yanchuk is a good girl with strong nerves and poor hearing. She answered all questions like this - "I can't hear you. "
Now we are preparing documents for the court-respondent "Pegas Touristik"
In fact, everything turned out to be very, very bad, and the rest turned out to be not great at all. Of the good - this is the sea, the sun. I don't even want to remember everything related to the hotel. We wrote a Claim to Pegas Touristik. Pegasus answer - everything is wonderful in the hotel. Don't even think about looking at this hotel!
I wanted to attach a video, but the site does not allow you to attach large amounts of information.
In short, why everything is very bad - upon arrival at the hotel they didn’t check in, they said that there were no available rooms, and they openly admitted that the rooms that are available are not suitable for living (I insisted on viewing, but you have to see and smell it). We spent the night in nearby hotel Armas (by the way, very even nothing). The next day, deja vu - we come to the reception - there are no rooms, after a small mat, the room appears with the replica "We will accommodate you in the best room of our hotel. " The photo shows how he is the best.
The air conditioner, stupidly and because of the unbearable heat and stuffiness, was turned on once for one night, no, we didn’t freeze and didn’t catch a cold, but then we coughed all the “rest”. Look at the photo of what's inside the air conditioner. We didn’t wash in the shower, well, it’s very scary, we went to the hammam 4 times. Hamam, although free and publicly available, was not always allowed there due to paid procedures being carried out there. There was no hot water in the hammam for several days.
Everything I would like to say about food will be biased, but the restaurant itself and the bar on the beach are one more service. I couldn’t move around the restaurant on my own, my wife helped, and my feet in sneakers were just moving around the tile floor - there was such a layer of fat on it, as well as on tables with chairs. The servant wipes 100 tables with one rag, without rinsing it.
On the beach of the hotel, we have never been able to find a free sunbed for 13 days. When asked by the manager of the reception, they received the following answer: "We always have free sunbeds, you just need to come at 5.30 in the morning. " The territory is all filthy (by the tourists themselves), with bottles, leftovers, it even reached panties with dresses. And all this stands, lies, hangs, rolls for 5-6 days.
Hotel guide "Pegas Tourist" Anna Yanchuk is a good girl with strong nerves and poor hearing. She answered all questions like this - "I can't hear you. "
Now we are preparing documents for the court-respondent "Pegas Touristik"
Translated automatically from Russian. View original
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