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Tatiana, Donetsk region.
On the day of settlement, I would write “no way! ”, On the last day, “Yes, okay! So cool rest, so tanned! And with what a beautiful view of the greenery, buildings and pools, with what music breakfasts - lunches - dinners were held. The service at the hotel is about nothing, but we had a great rest, because we don’t get hung up on shortcomings. The hotel was chosen by ourselves from the priority "price - proximity to the sea - the presence of vegetation. " The hotel was filled to capacity, despite the shortcomings of the service. Contingent: Slavs, a couple of German grandmothers, many Turks families, male couples. Everything is peaceful.
We rested together with a friend from 06/12/2018 (at about 16.30 we checked into the room) to 06/20/2018 (we left the hotel at 17.00), 8 nights / 9 days. The tour cost $814. /2 people, tour operator "ANEX Tour", travel agency "Let's go with us! ", Air carrier "AZURAir" departure from Kyiv.
Reception - 0 points. Sea - 3 points. Territory - 5 points. Room cleaning will do. Waiters - 0 points. Food - 5 points. Animation - 4 points.
Settlement. The hotel has a mafia at the reception. Initially, all tourists are offered rooms on the 1st floors, and this is: the smell of sewerage and dampness (they will wash it), the view from the balcony is sometimes depressing, the doors to the balcony do not close (the technician will come), the hair dryer does not work (the technician will come). We were shown 3 standard rooms, all on the 1st floors. We returned to the reception - and the trade began, and it was also necessary to beg for a surcharge, "there is no free room" - and that's it! We paid extra for a family room, 2-room, in good condition, with a normal view, $ 24 for two. From conversations with vacationers, who settled down, they heard the following: they did not even relocate for money; moved for $ 40 from two; with the help of a representative of the tour operator, they moved without additional payments on the 4th (! ) day of rest; relocated for free. Before 14.00 do not populate.
Sea. Close, but "sho in Odessa" (sorry, beloved city! )! Not for lovers of turquoise and transparency. The sea is gray because of the sand, more transparent can only be seen walking along the pontoon. But if for children (as well as their parents) - what the doctor ordered. Absolute sand, a beautiful coast for building castles, etc. , the sea is shallow. The promenade is good. The bar (from 10.00) on the beach saved from the heat, it catches free Wi-Fi, at 11.30 such a full lunch starts that you can not go to lunch at 12.30.
Territory. Clean, well-groomed. Palm trees, tall coniferous and deciduous trees, flowers, straight grass with a rug, a lot of shade, lawns like "alpine hills" are wonderful, green, watered. Greenery looks very beautiful against the background of snow-white buildings. When you come from the sea and enter the territory, it's like entering a forest, coolness, beauty!
Room cleaning. Probably, as usual in many hotels: towels and nightgowns are laid out for a couple of days, showered with flowers, do not receive a dollar - and stop paying attention. And we did not expect them! They themselves went out into the corridor, changed towels as much as they wanted, and what they wanted.
Waiters. About nothing. Both locals and guys from Kyrgyzstan. But we didn't blame them. The feeling is that they were not really explained what, how and with what frequency they need to be serviced. And in general, in the whole service, there was a lack of leadership and control of this big machine called “service”.
Nutrition. Everything is fine, varied, everything was enough, there was a lot of fruit and constantly.
Animation. Nice area with a stage and an open-air "hall". There are several animators led by a local senior. Daily activities: volleyball, darts, water polo, etc. , with children entertainment. In the evening, first children's competitions, then adults. There were no dances (discos), instead every day they offer for $ 10 from the nose trips to night beach discos from 00.00 to 03.00. Business, everyone is in the share, so they didn’t let us dance, although there is a radio room, a DJ and equipment. Well, we went once, broke away. Every night is not hunting, also for money.
Vacationers said they were here 6 years ago, the service was better. It means that there is no sensible management.
On the day of settlement, I would write “no way! ”, On the last day, “Yes, okay! So cool rest, so tanned! And with what a beautiful view of the greenery, buildings and pools, with what music breakfasts - lunches - dinners were held. The service at the hotel is about nothing, but we had a great rest, because we don’t get hung up on shortcomings. The hotel was chosen by ourselves from the priority "price - proximity to the sea - the presence of vegetation. " The hotel was filled to capacity, despite the shortcomings of the service. Contingent: Slavs, a couple of German grandmothers, many Turks families, male couples. Everything is peaceful.
We rested together with a friend from 06/12/2018 (at about 16.30 we checked into the room) to 06/20/2018 (we left the hotel at 17.00), 8 nights / 9 days. The tour cost $814. /2 people, tour operator "ANEX Tour", travel agency "Let's go with us! ", Air carrier "AZURAir" departure from Kyiv.
Reception - 0 points. Sea - 3 points. Territory - 5 points. Room cleaning will do. Waiters - 0 points. Food - 5 points. Animation - 4 points.
Settlement. The hotel has a mafia at the reception. Initially, all tourists are offered rooms on the 1st floors, and this is: the smell of sewerage and dampness (they will wash it), the view from the balcony is sometimes depressing, the doors to the balcony do not close (the technician will come), the hair dryer does not work (the technician will come). We were shown 3 standard rooms, all on the 1st floors. We returned to the reception - and the trade began, and it was also necessary to beg for a surcharge, "there is no free room" - and that's it! We paid extra for a family room, 2-room, in good condition, with a normal view, $ 24 for two. From conversations with vacationers, who settled down, they heard the following: they did not even relocate for money; moved for $ 40 from two; with the help of a representative of the tour operator, they moved without additional payments on the 4th (! ) day of rest; relocated for free. Before 14.00 do not populate.
Sea. Close, but "sho in Odessa" (sorry, beloved city! )! Not for lovers of turquoise and transparency. The sea is gray because of the sand, more transparent can only be seen walking along the pontoon. But if for children (as well as their parents) - what the doctor ordered. Absolute sand, a beautiful coast for building castles, etc. , the sea is shallow. The promenade is good. The bar (from 10.00) on the beach saved from the heat, it catches free Wi-Fi, at 11.30 such a full lunch starts that you can not go to lunch at 12.30.
Territory. Clean, well-groomed. Palm trees, tall coniferous and deciduous trees, flowers, straight grass with a rug, a lot of shade, lawns like "alpine hills" are wonderful, green, watered. Greenery looks very beautiful against the background of snow-white buildings. When you come from the sea and enter the territory, it's like entering a forest, coolness, beauty!
Room cleaning. Probably, as usual in many hotels: towels and nightgowns are laid out for a couple of days, showered with flowers, do not receive a dollar - and stop paying attention. And we did not expect them! They themselves went out into the corridor, changed towels as much as they wanted, and what they wanted.
Waiters. About nothing. Both locals and guys from Kyrgyzstan. But we didn't blame them. The feeling is that they were not really explained what, how and with what frequency they need to be serviced. And in general, in the whole service, there was a lack of leadership and control of this big machine called “service”.
Nutrition. Everything is fine, varied, everything was enough, there was a lot of fruit and constantly.
Animation. Nice area with a stage and an open-air "hall". There are several animators led by a local senior. Daily activities: volleyball, darts, water polo, etc. , with children entertainment. In the evening, first children's competitions, then adults. There were no dances (discos), instead every day they offer for $ 10 from the nose trips to night beach discos from 00.00 to 03.00. Business, everyone is in the share, so they didn’t let us dance, although there is a radio room, a DJ and equipment. Well, we went once, broke away. Every night is not hunting, also for money.
Vacationers said they were here 6 years ago, the service was better. It means that there is no sensible management.
Translated automatically from Russian. View original
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