Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
2.0
Food:
4.0
Amenities:
4.0
It all started with our arrival at the hotel late in the evening. We were taken from Antalya airport in 1 hour 45 minutes. On the bus, the guide promised tourists a lot of excursions (although he did not name their price) and dissuaded us from taking public transport, citing the high cost, inconvenience and language barrier. As soon as we arrived at the hotel, they put "all-inclusive bracelets" on our hands and we somehow felt uncomfortable... at the reception, the administrator argued with two women, with whom there were 4 little girls, about their settlement in some room. In the lobby of a 4-star hotel there was a dirty bedside table, propped up with a newspaper. and we immediately realized that we were not in 4 stars for sure!
Our family with a 3-year-old child was given a dirty, small room on the 3rd floor with rusty stains on plumbing and an unpleasant smell. Going to bed, we were shocked by the damp, old, washed bed linen. And later we found out that we have insects in our room and it’s not easy to eat, and they crawled all over us all night, all over the bed. It was difficult to sleep because of the noise from the road next to the hotel. The next morning we saw an unsightly view from the window of the neighboring garbage dump. We tried to move to another hotel, but we were told that the prices for 1 person are 120-300 dollars per day. And besides, there are no places! At the request of the guide, they gave us another room, it was a little better.
Excursions are very expensive, they asked us for 200 dollars to go to the water park and we realized that we would not order anything at the hotel. We booked an excursion on the "yacht", where they took away water and juice for the child, saying that we can only buy drinks from them. The promised trout turned out to be small river fish warmed up on a fire.
Upon returning back, our plane was delayed for an hour, announced at the last moment, despite the fact that many passengers had small children, and in the room where we were, many had nowhere to sit. Before departure, we sunbathed, my husband had a fever, chills beat, in this state we waited an hour.
Such is the "rest".
Our family with a 3-year-old child was given a dirty, small room on the 3rd floor with rusty stains on plumbing and an unpleasant smell. Going to bed, we were shocked by the damp, old, washed bed linen. And later we found out that we have insects in our room and it’s not easy to eat, and they crawled all over us all night, all over the bed. It was difficult to sleep because of the noise from the road next to the hotel. The next morning we saw an unsightly view from the window of the neighboring garbage dump. We tried to move to another hotel, but we were told that the prices for 1 person are 120-300 dollars per day. And besides, there are no places! At the request of the guide, they gave us another room, it was a little better.
Excursions are very expensive, they asked us for 200 dollars to go to the water park and we realized that we would not order anything at the hotel. We booked an excursion on the "yacht", where they took away water and juice for the child, saying that we can only buy drinks from them. The promised trout turned out to be small river fish warmed up on a fire.
Upon returning back, our plane was delayed for an hour, announced at the last moment, despite the fact that many passengers had small children, and in the room where we were, many had nowhere to sit. Before departure, we sunbathed, my husband had a fever, chills beat, in this state we waited an hour.
Such is the "rest".
Translated automatically from Russian. View original
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