Super hotel with minor flaws

Written: 23 october 2020
Travel time: 10 — 18 october 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
I'll tell you in order:
+ Check-in - the girls at the reception are friendly, everyone speaks Russian, English, German. All told showed. Upgraded room category for free! Near the reception there is a shop with souvenirs, cigarettes, beach accessories - but everything is 1.5-2 times more expensive than outside the hotel. We were brought to the room by car, the bags were delivered, everything is super.
+ Room - lived above the restaurant, room 430, air conditioning, TV, kettle, coffee-tea, nice, shampoos. Everything in the room is clean, whole, the design is pleasant, in pastel colors, a lot of natural stone. We had two single beds + two sofas. The room has a balcony. Safe for free. The soundproofing between the rooms is excellent - you can't hear your neighbors. You can hear a little people in the corridor through the front door, but in general it does not interfere.
There are no toothbrushes or toothpaste in the room, you need to bring your own.

+ The territory is huge, green, everything is made of natural stone - marble, sandstone. Very cool.
The territory and design of the hotel is at the level of Sheraton Porto Cervo in Sardinia, only there the price is 10 times more. Descent to the beach - there are steps. There are several pools on the territory, a small water park (4 slides) - open for several hours in the morning and several hours in the afternoon, a river pool. It's nice to walk around in the evening. The whole territory is guarded - both from the side of the street and from the side of the beach, the guards are 24/7, the security is at a high level, there are no strangers.
+ Visitors to the hotel are mostly Russians and Germans. Lots of married couples, lots of pensioners. Everything is cultural, calm, there are no alcoholics. It feels like the hotel is 30-50% occupied, no more than 20-30% of the places are occupied on the beach and near the pools, the presence of people is not felt at all. Lifeguards are constantly near the pools, watching the children, I think leaving children is not scary.
+ Safety and COVID - staff EXCLUSIVELY in masks, at the bar, restaurant and waiters - also in gloves and protective shields.
At the bar by the pool - a snack from 12 to 16 (potatoes, hamburger, salad), sweets by the pool from 16.30 to 17.30.
Ice cream - several types by the pool after 12.00
Also near the beach - a small bar with beer and drinks (water, cola, etc. )
+ Restaurant La Carte - there are two restaurants - sea and Turkish cuisine. Attention (!! ! ) - one visit is free, but the restaurants work for two hotels - Melas Holiday Village and Melas Resort, so book a place as soon as you check in. We postponed the booking until the end and did not have time - everything was booked for several days in advance.
+ Alcohol - alcohol is frankly so-so, cocktails 50/50 depending on which one, mostly they drank beer, wine, gin and tonic or mojito. Alcohol is only local. Also the quality of cocktails depends on the bartender.

+ SPA - the spa center is located in the Melas Resort hotel (two hotels are nearby, and they have a common territory). As I understand it, only the hammam is included in the SPA. We took a hammam + massage for 50USD per person - a little expensive, but we liked it very much.
My neck hurt for a day after the massage.
+ Staff - the staff is friendly, no one was rude, most understand Russian / English, there are no problems in communication. Sometimes, according to the mood, they left a tip (1 dollar or 10 lira).
+ There are shops near the hotel, a very steep embankment, 30-40 minutes walk to the old town of Side, constantly walking in the evening.
+ Animation entertainment - generally liked, animation every day at 21.15. Acrobats, comedy shows, magicians, live music. In general, interesting, but there is nothing like WOW.

In general, we expected the worst, very pleasantly surprised, we will definitely visit the hotel again.
Translated automatically from Russian. View original