Unpleasant disappointment

Written: 10 august 2021
Travel time: 8 — 19 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
We live in a bungalow on the first floor.
I write to the point and to the point.
- first they settle in the worst rooms, there are apparently few good ones: we looked at seven rooms before choosing the best of the worst;
- the rooms are untidy, with remnants of repairs, with traces of former guests, with dirty corners... The smell of dampness, sewerage, spoiled food is the olfactory calling card of the hotel. Noise from the road, from the external air conditioning units of the main building, music is heard all day in many bungalows. The maids cackle loudly under the doors;
- the staff is mostly inattentive, unfriendly, as if they are working for the first time or without pay;
- the beach is good, the sea is relatively clean;
- The territory of the hotel is bare with a dozen shabby palm trees. It is surprising where the greenery that is in the advertising photos has gone. There were no fires here;

- the food leaves much to be desired: the feeling that this hotel does not know how to cook, besides, there is nothing to cook from, and products that are called "second freshness". It is difficult to meet such monotony and bad taste in 5 stars. If we talk about the main dishes (and here it is), then the daily menu is something like this: breakfast - oats with milk, a couple of tasteless yogurts, scrambled eggs, scrambled eggs, rolls and half-baked croissants, if you are completely bored, you can eat factory "Activia". Lunch - grilled chicken parts, beef, meatballs, mashed potatoes and french fries. It’s scary to even look at soups, let alone try them. Dinner - the same grill with the addition of fish, uncooked someone's ribs. Of course, vegetables and fruits were constantly saved by them, but the freshness, I repeat, caused no, not doubt, but disgust. Part of the kitchen is empty. There are obviously not enough cooks, and those that are are like rogues from the street.
- if you do not eat during the hours of the main meal, then you will not be able to have a normal snack, only drink;
- I'm not interested in animation, but I don't see happy children and their parents here;
- the most, in my opinion, unacceptable: MANY IN THE HOTEL ARE SICK (something infectious), BUT NO ONE OF THE REPRESENTATIVES OF THE TRAVEL AGENCIES ALLEGEDLY KNOWS ABOUT THIS!
In general, one or two stars are attached to the level of service)))
Translated automatically from Russian. View original