Equal negative and positive

Written: 14 october 2013
Travel time: 4 — 11 october 2013
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 7.0
Amenities: 4.0
Definitely not 5*. Good trio. The attitude of the staff - slight contempt and "frost". Giving $ 20, they asked for a good family room (two-room), settled away from the disco, but the state is just gloom. The playpen for the bed (child 4 years old) was changed after the second reminder. The sink in one of the two bathrooms was clogged. Water from the fire extinguishing system was dripping on the head in front of the entrance to the room and there was a wet spot that none of the staff paid attention to. All corners and doors are worn and repeatedly greased and repaired. The furniture is loose, there is mold along the seams of the tiles in the bathroom. Plumbing and showers are poor. There are no non-smoking rooms, there was no smell, but on the balconies the plastic chairs and the table were melted with leftover cigarettes. Restaurants did not work (only the main "canteen"), they did not receive the promised festive dinner. The food is decent, varied, there are always places on the street. Another problem, even out of season there are not enough clean cups for tea. You have to wait for 15 minutes, and the portion of the washed ones brought by the employee is snatched up for 5, who did not have time - drink from a disposable. Cleaning is another story. Daily left $ 2 - the quality is not affected. They didn’t look under the bed, they changed pillowcases for holes and towels for torn ones. Swans were not folded, but "professionally" they folded a bow from his wife's pajamas, which terribly infuriated her. With a children's pool (or playground) is really a problem. In addition to our child, ten more were taken to the hospital for a week with vomiting and diarrhea, they put a dropper, and gave them medicines. Insurance hit on medicine. The same problems affected three more of us to a greater or lesser extent. Going into the sea and going to the beach without special shoes is simply not realistic, if you have a couple of extra toes - try it. There was animation, but we did not participate, we had fun anyway. So what good can equalize the above? Positive attitude, unpretentiousness, friendly family, genuine joy of children and the understanding that it is now zero degrees at home, and you have +24 degrees near the pool. We will not recommend this hotel, we will definitely not come here for the second time.
Translated automatically from Russian. View original