Отличный отель, но Great hotel but

We chose this hotel in connection with the positioning of the rest 18+. Basically, it turned out that way. Hotel without children, which could not but rejoice. No children's screams and crying, complete relaxation. Once, apparently lost, a father came up to the pool bar with a boy of about 8 years old, so the whole hotel looked at them like aliens. Same story on the beach. Despite the fact that it borders on other beaches, the guards make sure that children do not go to the hotel beach. But in the sea, sorry ...the sea is common ...at the time of my vacation (from August 26.2017 to September 02.2017), there were people there, like herring in a barrel ....
The hotel is focused mainly on the Germans. There is almost no Russian-speaking staff. But my wife and I did not interfere, but only pleased. We spoke fluently in English and German. If you write in percentage terms, then I subjectively noticed that there are 60% Germans, 15% Turks, 15% English speakers, and the rest Russian speakers.
Judging by the accent, there were also Ukrainians, Perm, and so on and so forth. Even a family of Frenchmen and Poles met. "Tagil" was not seen throughout the rest, thank God.

The attitude towards the Russians, indeed, was somewhat discouraging from the very beginning. As soon as we checked in, we were immediately settled in a room on the first floor (2001), with a view of the bushes and a disco right from above. The Sea View Desk was completely absent. The music blared like in a room. After explaining that we want to rest and later repeatedly talking with the administrator, we managed to move us to 4206.
The room is generally good. Our alarm went off every time we opened the door. First, a technician was called, he picked something up with a smart look and ....on the second closing, everything started anew ....the alarm turned itself off after three seconds, so we spat on this matter and relaxed ...
The room has a safe, different shampoos with creams and conditioners (once the maid didn’t put it in, I had to remind you), a safe, a TV (for masochists) with three Russian channels and two Ukrainian ones, bathrobes with slippers, a minibar. The minibar is replenished daily. It contains two cans of beer, two Pepsi Light, two regular Pepsi, soda, still water. There is also a kettle with a set of coffee and tea and sugar, and in addition to it 1.5 liters of water.
Cleaning is average, a towel was thrown on the floor - they will replace it. The shower room was never cleaned for a week. (Shower and toilet are separate). Tipping does not affect the quality of cleaning. We stopped leaving them on the third day. Condo is set to +23. Quite enough. Internet is weak. Both in the room and in the hotel. I don't understand how this can be in a good five? ? ? ? 21st century in the yard...
Bracelets are not worn on the arm, the staff remembers you by sight. There are no questions about bartenders and waiters at all. Well done. The food is very tasty. The choice is large.
Twice a week - gala dinner. Shorts are not allowed for dinner. The corridor to the restaurant is decorated with different colors. There are two a la carte restaurants, but we didn't go to either. We were lucky to visit two holidays in a week. And there was pilaf and different meats and lyulya and fish always. And everything is delicious. A sea of ​ ​ greens, fruits and vegetables, sweets. Very high quality. Alcohol is local but decent. My rum and whiskey from the Dutik just went home. Delicious cocktails, great Ephesus beer and ayran...turkish tea...

The hotel has a spa with a hammam and a sauna, but we did not go there. Upon arrival, you are given cards with 15 minutes of massage as a gift. It is clear that the massage lasts at least 30 minutes, so this feature is just a lure. We spent all day by the pool. The water is cleaner and colder there) there are signs everywhere that you don’t need to take a seat ...yeah ...at 9 in the morning there are already no free sunbeds ...and we were the only Russians at the pool all this time, so they didn’t occupy ours)) )
Very loud discos in other hotels. Before 23:00 there are no options to fall asleep (this is a minus). We talked with one couple, they said that they were in the same hotel in Greece and Tunisia (there are a lot of these hotels) and it is much quieter there.
We were leaving at 05:00 and it was pleasant and unexpected that lunch boxes were prepared and given to us without our request. If we talk about the hotel in general, we really liked it. We will definitely return either to it or visit its brothers in another country!

If you leave the hotel and go along the path along the building in front of it, then you will reach the monument (bust), take the left on the same road and go to the barrier, after it go straight to the market with all sorts of things. Trade and enjoy. I love this business) I forgot my sunglasses at home. I bought it on the market) the merchant asked for 25 euros, I took it for 10 bucks. And so in everything. It makes sense to bring home pomegranate and blackberry wine, sweets. At the airport in dutik it will be more expensive.

Now a little about the operator.

Anex Tour. Tin is cruel. I haven't seen this yet. After landing and collecting luggage at the airport, we approached our bus. The bus was micro, everyone loaded up and drove off. The guide girl sitting on the first seat began to talk about Turkey. Just not into the microphone. In general, everyone strained their ears to understand something. It was very hot and we asked to turn on the air con. This is where the first surprise awaited us. The condo worked so hard that you couldn't hear anything at all. I had to make a choice. Since there were many people on the bus who were in Turkey for the first time, we were soaked through with sweat. The plane landed at seven in the evening and many tourists were looking forward to a delicious dinner ...yeah, , , right now ...fifteen minutes after the start of the bus start in the direction of the hotels, we were taken to some kind of "obligatory" stop and left to cope with natural needs and making purchases.
Taking into account the fact that the needs were all met a quarter of an hour ago at the airport, it is clear that they stopped in a baited place to divorce suckers at wild prices. Everyone asked that they go to hotels without stopping to have dinner. But our prayers were not heard (the guide said that she was obliged to stop there) and, instead of the announced 15 minutes, we stood all 30. (looking ahead, I will say that on the way back "Anex tour" did the same. Paul 6 a. m. , everyone on the bus is asleep, but they maniacally stop 15 minutes before the airport). The prices in this "magical" place are simply insane. A bottle of beer from 7.5 to 5 dollars. It's normal like that. Anex Tour. thinks about us
The result of all this disgrace was that not only was one day stolen from tourists (check-in at 14:00, but they arrived late in the evening), they were also deprived of dinner, having arrived later than it ended. Low bow.
Next: meeting with the guide, it was something...
Mr. Kamran Nadirovich Kachev arrived at our meeting at 14:00 the next day (I learned his name later). . Having told that the voucher is our document in the city and you can’t go anywhere without it, he ...took them ...promising to give them in the evening at the reception when we go to dinner. Allegedly, it was necessary to enter data from them into some of his databases ...okay ...agreed ...and then the tours were advertised ...we were at a meeting with another Russian family and explained to the guide that we were already in Turkey far from the first time, and we are not interested in tours, we tried to explain it to him for about twenty minutes, that we want to lie by the pool for a week and that's it ...but the young man was extremely persistent. As a result, he practically demanded that we "rescue" him and chose a free trip to a jewelry store, where you don't even have to buy anything. Allegedly, if we do not go, then he will be in trouble! ("Anex tour". ", hello, what are you doing with people?

))) Throughout the first meeting, Kamran talked to us familiarly: "Guys, I don't understand you at all. Why did you come to Turkey then, " and so on. And this is taking into account the fact that we were much older than him. On the evening of the same day, going to dinner, we did not see him and did not take the voucher. (According to him, he waited until 19:30, and we went at 19:40 (dinner until 21:00)) the meeting time was not specified, he did not transfer the voucher to our room. And then we spent three days hunting for a guide. Every time I approached him, he asked for my last name and promised to bring it a little later. Three days before leaving, I asked the administrator to dial the number of the "Anex tour" representative. "" and categorically demanded to return the voucher. The evening before, one of the Russian tourists said that he had lost her voucher, and because of this, I, suspecting something bad, sounded the bells) Kamran Kachiev came to the hotel and first of all asked my last name.
I could no longer stand such an attitude and demanded that he give me his full details and give me his phone number. This insolent person began to communicate with me on "you" and refused, saying that he did not owe me anything. He turned away and left me for other people. I turned on the phone for video recording and again demanded that he introduce himself. The show started ...he rushed to the receptionist and demanded to urgently call the police, because I'm breaking the law by filming it. He grabbed a sheet of paper and began to write a statement against me, thinking that I would be afraid of his threats. I myself am a lawyer, therefore, with great joy I asked the administrator himself to call the police. He calmly explained the legal prospects to the representative of "Anex tour". The rhetoric has changed in quite the opposite direction. The impudent man asked me for forgiveness, the hotel staff digested the show "how Russian travel agencies treat customers, " and I wrote down all the data of this scoundrel.
We received our voucher in half an hour. I left the video recording as a keepsake, and I launch this story into the world. Let people know which guides work in "Anex tour". . (I will write to them separately).

The sponsor of my story is a three-hour flight home and the absence of paper literature on board. I will be glad if it was useful to you. Good luck! ! !