сервис в отеле отсутсвует no service at the hotel

The advertising of the hotel is very misleading. there are no rooms with a view of the park area of ​ ​ the hotel: there are rooms with a view of the pool and a view of the wild growth and the village road. The hotel is located on the outskirts of the village. the rooms in the main building are normal, but very small for three people. Non-working hair dryers are the norm for this hotel. about cleaning the rooms and changing towels daily - fantastic. The number is removed somehow after the scandal. Towels are also changed only after a scandal at the reception and bring for three most often 2 pieces. service a la carte restaurant under any pretext is not provided to the Slavs. The territory of the hotel is small but green. True, there is often simply no ordinary water in the cooler. . . There are not enough sunbeds on the beach and pool. if you come later than 9 o'clock you have to lie on the dirty sand. the beach is not cleaned at all, sometimes they just throw garbage out of the trash cans. on the beach there are often stray dogs who relieve themselves right on the sunbeds. Right next to the beach is a garbage can. entry into the water is bad - large sharp stones and after 70 cm from the shore a deep cliff. There is almost no animation in the hotel. The staff does not respond to complaints. . . only 1 person speaks Russian - Yana, but she is not able to solve any problems. the staff grovels before the Germans, and the Slavs are treated as second-class people (both in terms of settlement and in terms of service)