Ugly hotel

Written: 23 july 2012
Travel time: 9 — 16 july 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 3.0
If you want to live in the same room with strangers, and then in uncleaned rooms with a constant sewer smell, eat from dirty plates with the same cutlery, drink from repeatedly washed disposable cups - welcome to Side Aria Hotel!
I wrote this review to warn those who want to get a good rest from the mistake we made when choosing a hotel (we made the decision to travel suddenly, based on the opportunity that appeared, and there was no time to choose options in advance). Do not spoil your holiday - do not go to this hotel!
“Rested” with my wife from July 9 to 16.2012. Upon arrival at the hotel, we were told (it was at 20.30 although the room was paid for and confirmed for us from 12.00) that there are no available rooms now, so the only option offered is until 11 am the next day, to settle in a two-room suite with a family of three who arrived on our own flight, including a 5-year-old child (they, in turn, were offered to live with us by the hotel administrator). Even $ 15 invested in advance in the passport did not help. All further conversations with administrators and requests to them did not lead to anything. As a result, the five of us were brought to the room, which by that time had not even been cleaned (further, the whole “cleaning” type was completed in 2 minutes). There was no air conditioning in one of the rooms in this room. My wife and I had to occupy this particular room, respectively. The air temperature outside at that moment was at least 30 degrees with strong humidity, indoors - even higher. To the indignation about the lack of air conditioning, the administrator received a response - “open the interior door and everyone will be fine and cool. ” The request to give us at least a fan remained unanswered. The mood was completely ruined. After the "accommodation" got acquainted with our roommates. At least they were lucky in some way that evening - they turned out to be good guys, and the uncorked purchases from duty-free contributed to acquaintance, as well as a minimal cheer up. As a result, my wife and I had to sleep on unsorted narrow sofas without pillows. The door to the next room (according to an agreement reached with our neighbors) had to be left open, otherwise my wife and I would definitely have boiled from the heat.

The next morning we were nevertheless settled. The provided room was cleaned poorly: there was dirt and dust on the floor, the smell of either mold or sewage came from the bathroom. But a working air conditioner and the presence of pillows on the bed, after yesterday, dulled the desire to demand normal conditions. By the way, when meeting with the guide from the host travel agency, we told her about our settlement. In response, she could only offer to write a complaint against the hotel (they wrote it and handed it over the next day - what's the point? ). At the same meeting with the guide, we found out that we were still lucky with the settlement! The woman present at the meeting with her daughter, who arrived on the same day with us, but earlier, due to the lack of free rooms, were taken away for almost a day to some kind of, according to them, “bedbug”, in which they were simply afraid to be. In the future, we have heard similar stories from hotel residents about problems with check-in. Maybe the hotel administration has such an approach to all those who have arrived, so that later there would be no desire to make claims to standard rooms?
Now about the services offered by the hotel on an all-inclusive basis. In the only bar of the hotel there were carbonated drinks (there was only Fanta one evening), highly diluted powdered juices (such as Yupi), water of incomprehensible quality, tea and coffee (did not try), beer (absent for 2 days during our stay), sometimes appeared dehydrated local vodka. All.
The hotel's restaurant can not be called a restaurant - it's more of a dining room. There was not much variety in the food offered: vegetable salads (slightly different from each other), boiled pasta, rice, occasionally potatoes, cucumbers, tomatoes, eggplants. As hot dishes, something of chicken was offered (this was always perceived as a holiday), or soy meatballs. All. No fish, no seafood at all.
From fruits: oranges for breakfast (not always), for lunch and dinner - watermelon. All.
From sweets - just nothing (I myself am not a fan, I did not suffer in this regard).
Animation was present, but did not differ in variety. First, for children, a half-hour “mini-disco” with the same program and musical accompaniment, then contests like “Mr. Miss” of the hotel, or “comedy shows” with stupid jokes. After that - just loud music like "boom-boom".
The hotel area is small, although there are two swimming pools (one for children is very small) and a slide. The dining room, ugh, the “restaurant” is small, for dinner tables are taken in advance, otherwise it may not be enough.

The hotel's beach on the sea is located 1.5-2 km from the hotel. The first path to it (on the right) runs past the city dump, the second (on the left) is better and, as it seemed, shorter. In the morning, there are buses from the hotel to the beach, which are difficult to get into (at least on the first one, at 9.00). many who want. We went to the sea on foot, several times accidentally entered the buses on the way back to the hotel (although at this time, at 18.00, the bus from the beach was not announced at the hotel). In the morning, on the highway near the hotel, you can stop the “foundling” to the sea for $ 1 per person (once we drove like that).
From the positive: the sea is clean, warm, sandy beach. Umbrellas and sun loungers on the beach are free of charge, but sometimes there were problems with the availability of free umbrellas.
General impressions: there was an opinion that the hotel administration saves as hard as possible on vacationers in all aspects. The attitude towards residents is disgusting. But the administrator (perhaps the director, the owner) is happy to show everyone his Mersedes СLS 350, parking it right at the entrance to the hotel and blocking the free passage.
These conclusions are also confirmed by the fact that during a trip on an excursion, my wife and I talked with vacationers living in another hotel in Side, also 3 * (but without a plus, like in Aria! ). They have completely different conditions, based on their stories “day and night” with ours. They, in turn, were horrified by our story. Although my wife and I have something to compare with, we previously rested in different places - we have never seen such a disgrace anywhere. We went to Turkey for the first time and after this trip, we probably won’t want to go to this country again at all.
Translated automatically from Russian. View original