The hotel does not live up to its rating and stars.

Written: 15 august 2021
Travel time: 11 — 21 august 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 7.0
Food: 2.0
Amenities: 3.0
Let's start with the fact that we bought a tour at the Crown Palace, but upon arrival at the hotel, the reservation was confirmed according to the words of the guide who brought us, but there were no places at all, even for an extra charge. They also managed to lose our voucher (yes, right at the reception). And after a long showdown, it was not at all clear what kind of voucher was printed out in which instead of the wife there was the last name and first name of an unknown person, and they offered a room with a view of the basement and a terrible smell or a place in the Crown charm palace. It’s a 2-minute walk, but we were kindly taken with our suitcases by the hotel’s car.
We settled in a room with a small surcharge but with a beautiful view of the pool (well, this is often practiced in Turkey). And at first everything seems to be fine. BUT (where without but).
The food is monotonous and of poor quality, but a lot of greens in the form of tomatoes and cucumbers, various herbs (this is mixed in different combinations and so on every day) and fruits, and this is where all the good ends lamb for lunch and dinner (not everyone likes lamb) fish and there is also a chicken, but my wife came across a fish with a smell, after which, somehow, I don’t really want to take it, and the Turks who rest here also bypass it. If the duck is to taste, it’s not immediately possible to understand that this is a duck due to the fact that it is old or so cooked, we did not understand. If the vegetables are grilled, then I would say that they just ran next to the grill. I personally got the impression that many dishes are brought here and then warmed up. And there's a lot more that can't be described. The hotel saves a lot on food and this is noticeable not in every way through one dish, the maximum is a triple (3 *) in food. In most cases, if there was, for example, fried lamb, then tomorrow for lunch there will be 100% goulash from lamb or cutlets, in the evening, too, something from lamb or chicken. Of course, we are not very picky about food, but this hotel has the worst restaurant of all 6 hotels that we visited when we arrived in Turkey, and it’s not even a matter of variety, but of the quality of cooking.

There is a bar on the beach that also has a lot of interesting things. For example, ayran (a healthy, sour-milk thing) in plastic cups that is stored without a refrigerator. And a machine with juices (like UPI), but for some reason warm 35-40 degrees, but in the hotel itself, too, but really cold. In fact, you can only drink tomato juice here, it looks like a real one and thanks for that. In the evening they asked for tea at the bar (well, I wanted tea), but it wasn’t there, there really is coffee there, well, maybe it’s our whim, not a plus or a minus.
Housekeeping is top notch and without question, even with the "do not disturb" turned on, they still came and left (that's how ambitious they are).
The entertainment program is not from the word at all (and there is nothing to describe).
Wi-fi is a separate topic; free does not even pull viber and vatsap, high-speed (aka paid) in the morning, nothing differs from free in the evening.
The hotel area is very compressed in fact it is a building, a swimming pool (4 pieces), a path along the edge of the pool between sun loungers and that's it.
To the sea 400-450 m you can walk (5 minutes leisurely) or by bus every 10-15 minutes walks.
I would not advise those wishing to go, for the money that it costs you can find a much better hotel. It's not even worth your money, it's a triple, well, maybe with a plus, but no more.
Translated automatically from Russian. View original
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