Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
7.0
We rested at the Sural Garden Hotel for 2 weeks in mid-August 2022.
This 3* hotel is part of the Sural hotel system. In addition to it, this system includes 3 more 5 * hotels. The founder of Suleyman Sural, died in 2017, after which, according to some reports, hotel management became decentralized, but friendly relations and coordination are definitely preserved.
Usually I carefully approach the choice of a hotel and book it 3-4 months in advance. But this year it so happened that it became clear whether we were flying or not flying less than 10 days before the vacation, and the decision had to be made quickly. For this reason, visa countries immediately disappeared, it is too hot in Egypt, Turkey remained, which we had not been to before. We chose this hotel and were not disappointed.
According to the tour operator, the Sural Garden Hotel is considered a 1st line hotel, but de facto it is located behind the territory of the Sural Saray Hotel and you have to go to the beach through this territory.
The hotel consists of 3 buildings: the main one (2 technical floors and 5 floors with rooms) and two 3-storey residential buildings. The area is small but well maintained.
We had a room on the 4th floor with a window to the east. Under the window there was a unkempt area with a chicken coop, the roosters started yelling from 4 am, but after a couple of days we stopped paying attention to them. The room itself corresponded to the declared area and photos. At first, a very small balcony upset us, then we realized that a large one was not needed - it was impossible to sit on it and enjoy the night air, it was too hot and stuffy. The equipment of the room is of high quality and serviceable, only 1 drawer jammed and, from time to time, the chair tried to fall apart. There are 6-7 Russian channels in the TV menu, but only TNT and STS worked, all channels with news blocks were blocked, I don’t know, by the hotel administration or the provider. I had to watch Euronews-Russia.
It was interesting to watch how they throw mud at Russia, and the truth peeps out from under this mud. (Example: A report about a renovated hospital, I don’t remember in which city. Text: these bad Russians fired on and damaged the hospital, but none of the patients or doctors were injured. Already on the second viewing, you think: why didn’t you get hurt? And it immediately becomes clear that there were no patients there, no doctors, only the Armed Forces of Ukraine. And so all the plots. But we understand, but the Europeans believe ... ).
The room was cleaned daily, linen was changed, but I can't say how often. Shampoo, shower gel, soap and drinking water (1.5 liters per person) were added as needed. The water in the tap is not potable, yellow, but there were no problems with hot water.
WiFi only at the reception and around the pool. You can connect no more than 2 devices per room. The speed of the external connection is so-so, when a lot of people gathered, it began to noticeably slow down.
And it looks like there are limits on the amount of pumping.
In the shop at the hotel (a good assortment, focused on holidaymakers, and prices are not too high), prices are in euros, they accept lira, dollars, euros and bank cards, including Mir cards from Sberbank. Maybe rubles, did not check.
The hotel has a hammam (free of charge) with massage (for a fee), we didn’t go, it doesn’t pull in the heat.
About nutrition. While choosing the hotel, I read some rave reviews about the food. Everything turned out to be true, I have not seen such a buffet in 5 *. The fish (Friday) and Turkish (Tuesday or Wednesday) days were especially pleasing. These days, additional tables with the corresponding dishes were put up for distribution. There was also a Japanese day, but rolls are not their forte. By the way, about the fish. Friends said that in Turkey they do not know how to cook fish. Maybe so, but this hotel is not the case.
Upset the attitude towards those guests who, for one reason or another, do not get to dinner or breakfast.
In this case, the flights got such that we were brought to the hotel at 21:00, just in time for the end of dinner, and picked up at 3:35. In a similar situation in Greece, a very decent dinner was waiting for us in the room, they even put a bottle of wine. Here we were taken to a restaurant and brought out a couple of plates of some snacks. You won't die of hunger, but no pleasure either. Thank you for not making us wait for the night soup (24:00-00:30). It was even worse when we left. We, on time, ordered lunch boxes and they gave us them. But when we looked inside, it became sad. A round burger bun, a small triangle of melted cheese, a single pack of butter, a tiny piece of cucumber and a quarter of a small tomato. Everything. Compared to the same Greece, the melancholy is green.
Beach. From the main building of the hotel to the beach, walk about 10 minutes at a leisurely pace. The beach is fine sand with a gentle entry into the water. On neighboring beaches, there are plates with a nervous surface in the water, it is not recommended to touch them.
On the beach there is a shower, changing cabins and, a little further, in a beach restaurant, a toilet. Beach towels are issued free of charge in the main building from 8 am, they are taken back there around 7 pm. You can not immediately change wet to dry. Trestle beds and umbrellas are free of charge, there were no mattresses declared in the description of the hotel.
There are 2 pools and slides. I can't say anything, I didn't go.
The main contingent in the hotel, in descending order, are Poles, Germans, Russians, Turks. The beach is dominated by Russians. There were many vacationers with children in the hotel, although there seems to be no children's animation in it.
Excursions. Excursions offered surprisingly little. Plane to Istanbul, bus Pamukkale (2 options) and Cappadocia. We took a two-day stay in Pamukkale (St. Nicholas Church, Pamukkale and Salda Lake with an overnight stay in a 5 * hotel with a thermal spring). In general, the trip was pleasant despite the very modest level of the hotel.
But obligatory shopping stops… 3 in each direction and each one is a loss of 40-50 minutes of time. This is if you do not need to turn aside and make a detour for half an hour. And very unlucky with the guide. They promised a Russian-speaking historian, in fact it turned out to be a decently Russian-speaking Turk Osman, who was trained as a guide. He competently organized the group, but he clearly lacked knowledge of history and he filled the pauses with very flat jokes. It's a pity, you could learn a lot of new and interesting things.
Didn't see any food outlets nearby. Within 500 meters from the hotel there are 2 nearby shopping centers, Sural Bazar and Deniz Bazar.
In general, they did not impress us, but in the building of the Sural Bazaar (the entrance from the street from the side farthest from the hotel) there is a good pharmacy (a large assortment of medicines, they can be ordered, they speak Russian, they accept Mir cards from Sberbank) and a network Migros supermarket with 1 letter M (as I understand it, the more letters M, the larger the store) (it resembles Pyaterochka in terms of a set of goods, they don’t speak Russian, they accept lira, dollars and euros, Mir cards are only from Tinkoff Bank). Near the Deniz Bazaar there is an ATM from Deniz Bank, it also accepts Mir cards only from Tinkoff Bank.
This 3* hotel is part of the Sural hotel system. In addition to it, this system includes 3 more 5 * hotels. The founder of Suleyman Sural, died in 2017, after which, according to some reports, hotel management became decentralized, but friendly relations and coordination are definitely preserved.
Usually I carefully approach the choice of a hotel and book it 3-4 months in advance. But this year it so happened that it became clear whether we were flying or not flying less than 10 days before the vacation, and the decision had to be made quickly. For this reason, visa countries immediately disappeared, it is too hot in Egypt, Turkey remained, which we had not been to before. We chose this hotel and were not disappointed.
According to the tour operator, the Sural Garden Hotel is considered a 1st line hotel, but de facto it is located behind the territory of the Sural Saray Hotel and you have to go to the beach through this territory.
The hotel consists of 3 buildings: the main one (2 technical floors and 5 floors with rooms) and two 3-storey residential buildings. The area is small but well maintained.
We had a room on the 4th floor with a window to the east. Under the window there was a unkempt area with a chicken coop, the roosters started yelling from 4 am, but after a couple of days we stopped paying attention to them. The room itself corresponded to the declared area and photos. At first, a very small balcony upset us, then we realized that a large one was not needed - it was impossible to sit on it and enjoy the night air, it was too hot and stuffy. The equipment of the room is of high quality and serviceable, only 1 drawer jammed and, from time to time, the chair tried to fall apart. There are 6-7 Russian channels in the TV menu, but only TNT and STS worked, all channels with news blocks were blocked, I don’t know, by the hotel administration or the provider. I had to watch Euronews-Russia.
It was interesting to watch how they throw mud at Russia, and the truth peeps out from under this mud. (Example: A report about a renovated hospital, I don’t remember in which city. Text: these bad Russians fired on and damaged the hospital, but none of the patients or doctors were injured. Already on the second viewing, you think: why didn’t you get hurt? And it immediately becomes clear that there were no patients there, no doctors, only the Armed Forces of Ukraine. And so all the plots. But we understand, but the Europeans believe ... ).
The room was cleaned daily, linen was changed, but I can't say how often. Shampoo, shower gel, soap and drinking water (1.5 liters per person) were added as needed. The water in the tap is not potable, yellow, but there were no problems with hot water.
WiFi only at the reception and around the pool. You can connect no more than 2 devices per room. The speed of the external connection is so-so, when a lot of people gathered, it began to noticeably slow down.
And it looks like there are limits on the amount of pumping.
In the shop at the hotel (a good assortment, focused on holidaymakers, and prices are not too high), prices are in euros, they accept lira, dollars, euros and bank cards, including Mir cards from Sberbank. Maybe rubles, did not check.
The hotel has a hammam (free of charge) with massage (for a fee), we didn’t go, it doesn’t pull in the heat.
About nutrition. While choosing the hotel, I read some rave reviews about the food. Everything turned out to be true, I have not seen such a buffet in 5 *. The fish (Friday) and Turkish (Tuesday or Wednesday) days were especially pleasing. These days, additional tables with the corresponding dishes were put up for distribution. There was also a Japanese day, but rolls are not their forte. By the way, about the fish. Friends said that in Turkey they do not know how to cook fish. Maybe so, but this hotel is not the case.
Upset the attitude towards those guests who, for one reason or another, do not get to dinner or breakfast.
In this case, the flights got such that we were brought to the hotel at 21:00, just in time for the end of dinner, and picked up at 3:35. In a similar situation in Greece, a very decent dinner was waiting for us in the room, they even put a bottle of wine. Here we were taken to a restaurant and brought out a couple of plates of some snacks. You won't die of hunger, but no pleasure either. Thank you for not making us wait for the night soup (24:00-00:30). It was even worse when we left. We, on time, ordered lunch boxes and they gave us them. But when we looked inside, it became sad. A round burger bun, a small triangle of melted cheese, a single pack of butter, a tiny piece of cucumber and a quarter of a small tomato. Everything. Compared to the same Greece, the melancholy is green.
Beach. From the main building of the hotel to the beach, walk about 10 minutes at a leisurely pace. The beach is fine sand with a gentle entry into the water. On neighboring beaches, there are plates with a nervous surface in the water, it is not recommended to touch them.
On the beach there is a shower, changing cabins and, a little further, in a beach restaurant, a toilet. Beach towels are issued free of charge in the main building from 8 am, they are taken back there around 7 pm. You can not immediately change wet to dry. Trestle beds and umbrellas are free of charge, there were no mattresses declared in the description of the hotel.
There are 2 pools and slides. I can't say anything, I didn't go.
The main contingent in the hotel, in descending order, are Poles, Germans, Russians, Turks. The beach is dominated by Russians. There were many vacationers with children in the hotel, although there seems to be no children's animation in it.
Excursions. Excursions offered surprisingly little. Plane to Istanbul, bus Pamukkale (2 options) and Cappadocia. We took a two-day stay in Pamukkale (St. Nicholas Church, Pamukkale and Salda Lake with an overnight stay in a 5 * hotel with a thermal spring). In general, the trip was pleasant despite the very modest level of the hotel.
But obligatory shopping stops… 3 in each direction and each one is a loss of 40-50 minutes of time. This is if you do not need to turn aside and make a detour for half an hour. And very unlucky with the guide. They promised a Russian-speaking historian, in fact it turned out to be a decently Russian-speaking Turk Osman, who was trained as a guide. He competently organized the group, but he clearly lacked knowledge of history and he filled the pauses with very flat jokes. It's a pity, you could learn a lot of new and interesting things.
Didn't see any food outlets nearby. Within 500 meters from the hotel there are 2 nearby shopping centers, Sural Bazar and Deniz Bazar.
In general, they did not impress us, but in the building of the Sural Bazaar (the entrance from the street from the side farthest from the hotel) there is a good pharmacy (a large assortment of medicines, they can be ordered, they speak Russian, they accept Mir cards from Sberbank) and a network Migros supermarket with 1 letter M (as I understand it, the more letters M, the larger the store) (it resembles Pyaterochka in terms of a set of goods, they don’t speak Russian, they accept lira, dollars and euros, Mir cards are only from Tinkoff Bank). Near the Deniz Bazaar there is an ATM from Deniz Bank, it also accepts Mir cards only from Tinkoff Bank.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel!
- Just great, but WiFi in the rooms does not catch
- Good hotel
- All in all, a wonderful holiday.
- Review of Sural Garden Hotel
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