Great relaxation and magical massage.

Written: 31 may 2017
Travel time: 20 — 29 may 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
Rested with my wife from May 20 to May 29.2017. My wife is always critical of everything, but here she was in awe. We liked everything. The hotel staff is friendly and helpful, the rooms are cleaned daily, towels are changed, shampoos and branded drinking water are constantly added. The refrigerator worked well, the TV was a modern LED panel, it showed high quality. There are 3 Russian channels and many multilingual channels. True, the air conditioner worked only for ventilation, perhaps not yet a hot season, but we opened a balcony on the 4th floor and it was comfortable. Communication in Russian did not cause difficulties. Most of the staff speak Russian or know a minimum of a set of words. The restaurant is excellent food, there is a multiple set of dishes on the basis of the buffet. The menu includes salads, cold appetizers, 4 or more types of meat, fish. For lunch there was always a different cream soup, bread, white and black, cakes, pizza, many different cakes, teas, different types of coffee, chocolate, juices. All alcoholic drinks are free of charge around the clock: beer, vodka, cognac, white and red dry wines, etc. . From 15:00 to 17:00 at the pool bar free ice cream of 5-7 types without limitation. Nature, sea, swimming pools, beach sand, everything corresponds to the descriptions and photographs. There is a gym, sauna, hammam for free. Massage is paid, you can agree on the price with the Russian-speaking manager Azamat. Payment can be made in dollars, euros, rubles, as well as with VISA and Master Card credit or debit cards. Very pleasant and unobtrusive, he will tell you about all the procedures. He will definitely come up to you near the hotel or on the beach, he is Kyrgyz by nationality, you will recognize him. Separately, I want to say about the massage. I bought for myself 5 sessions of general massage of all parts of the body, and after the test the next day for my wife 8 sessions. Erdoan, who gave me a massage, is just a magician. They work with natural olive and rose oils. They also use special ointments if there is pain, sprains and hot stones. Erdoan stretched all my chondrosis and lymph nodes, just healed the body. The wife was massaged by the woman Selda and she was very helped to restore her health, her left hand did not rise, there were pains and chondrosis of the neck. Selda kneaded everything professionally and the upward movement of the arm was restored, the pain in the neck disappeared. Thank you so much Selda. Your guide will definitely offer you a cheaper massage on the side where you will be taken and brought, but it's not worth it. There is no guarantee that experienced masseurs work there, who can feel all your sores with their fingers. Here, at the hotel, masseurs work with high quality and it is important for them that customers are satisfied. The owner of the salon has been working for 20 years and knows what services are important for people. I would like to add a few words about the work of TEZ TUR guides. Meeting at the airport, transfer to the hotel and back were organized wonderfully and the issuance of prospectuses on excursions and the necessary rules of conduct in different situations on the bus, a positive thing. Every day we saw our guide Rustem from TEZ TUR at the hotel and received the necessary information from him, we liked his friendly attitude. We liked the overall impression, I think we will go to Sural Saray 5 * again and possibly in October this year.
Translated automatically from Russian. View original