I do not recommend - steal!

Written: 19 july 2017
Travel time: 1 — 12 june 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 8.0
Food: 9.0
Amenities: 8.0
I do not recommend - steal! ! ! !!
I read a lot of positive reviews, I agree with many. But there are nuances that overshadow the rest of the hotel.
Vacationed with family in 2017. The first impression was great.
Somewhere on the 3rd day the first and most important nuance.
My tablet was stolen from my room. And they stole brazenly and unceremoniously. True, he was lying on the bedside table charging and yet. Of course we picked up everyone and everything, came from the reception. They searched the room for us. Well, so that we do not hide it ourselves (nightmare).
Turning everything over, of course, the tablet was not found. After checking the electronic card number, we saw that we had to clean up. Of course they called her, of course asked and of course she said she didn't take it and of course believed her.
We called the police and guides (thanks coral travel helped). Both came.

Police after talking to the hotel said that most likely we hid it and if we write a statement and have no right to deport us. Well, nerves are on the verge, we agreed, because we were right. When they wrote a statement from home (we called them) they dropped the IMEI code.
Then I told the guide that I have a tablet tied to iCloud and I see where it is, and if they don't give it away, I'll find it and there will be problems. As a result, the tablet was thrown into the room and again checking the electronic card number saw that before that came the cleaning.
And what do you think? Released a careless woman? How could it not be! ! ! ! ! . She did not clean our room for 5 days after that (she was offended that she probably stole the tablet) and did not refill the bar leaving drinks on the doorstep.
The first impression was, to put it mildly, oily.
Then he noticed other oddities that were biased towards people from the CIS countries (to all).
And foreigners (well, I have to introduce the CIS besides us) were served without a queue (that is, if the first came to ours, and the second served them to the second), when they talked to ours, how they brought (or rather did not bring) drinks and so on.
And it's not just my opinion. Everyone I talked to at the hotel noticed. I definitely don't want to come here anymore.
On the plus side - a beautiful beach, and great animation - hello Tito and the company they are great. Although they tried, that is, the animation is definitely a plus!
Translated automatically from Ukrainian. View original