first time failed vacation

Written: 20 june 2011
Travel time: 7 — 16 june 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
I DO NOT RECOMMEND TO GO! ! ! Agree with the previous two reviews. The animation here is very upset, the animators are all Germans. During the day, entertainment from the animators - no. There was a feeling that their task was not to disturb the peace of the lazy resting Germans. All announcements are in German, sometimes not English. The staff speaks practically only German. Evening shows from German animators are terribly primitive, it seems that they do not know how to have fun and smile at all. There were good performances only when visiting guest performers performed. There was a Russian circus and a dance group from Antalya.

For several evenings, strong smoke was coming from somewhere and there was absolutely nothing to breathe on the territory.

The sea is 3 meters and a sharp depth. We were not lucky, the sea was very stormy for 4 days and it was very dirty.

The top manager at the reception - Ayla - is a rude, unpleasant person.

They settled us in the very last bungalow, despite the fact that I really asked our agency to write a comment to the hotel so that we could be settled closer to the sea, because we were traveling with my mother, who had problems with her legs. I fought with Ayla for a day, she wanted to shove me a room near a different type of pool with an additional charge of 450 dollars. As a result, after a day of wasted nerves, we were settled in a room near the restaurant and the pool on the ground floor, but which was probably of the worst quality, since the walls were damp, the plaster was falling off, etc.

In comparison with other years and other hotels in which we rested, this time we did not like the rest at all. My daughter, who is 12 years old and who is 165 cm tall, was simply kicked out of the teen club, told that she is not yet 13 years old and when their boss finds out they will have problems, and sent to the maxi club, where there were children she's not up to her knees.
What surprised her even more, when she decided to take part in the lunch-game (a game by the pool before dinner), the Germans kicked her off too, they said that this game was only for adults. Although in other hotels in all the previous years of our vacation, everyone who wanted to play the lunch game was always playing. Sometimes the thought arose that we had ended up in some kind of German penitentiary camp. Moreover, we picked up some kind of infection there. My temperature rose at night for 3 days, then it went away. The children fell ill as soon as they arrived home. Although before, neither on vacation, nor after the rest, no one was sick with us. This is the first time such a holiday has turned out. IN ONE WORD, I frankly DO NOT RECOMMEND to relax in this hotel.
Translated automatically from Russian. View original