Rest with nerves

Written: 24 july 2013
Travel time: 10 — 20 july 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 7.0
Food: 6.0
Amenities: 10.0
Rested - two adults and a child 1 year and 5 months. I chose a hotel for a long time according to catalogs and reviews on the Internet and finally chose the Voyage Sorgun club. We flew through TEZ TOUR, which assured that the hotel would have a stroller and cribs. We arrived at 8:15 in the morning, waited a long time for luggage and at about 10:00 we were on the bus, driving for about an hour, the bus was comfortable, the child was sleeping. Arriving at the hotel, which was the last I WAS SHOCKED!! ! A lot of people....No one approached us, and I went to register myself, since it was about 11:20, and check-in at 14:00 I tried to arrange a check-in earlier, if you speak Russian with them, they pretend that they don’t understand anything and say wait, they’ll come to you, fortunately I knew English, and demanded a room in sector D, for which I even wanted to pay $ 50, but they told me that there were no rooms, I was offered a room in a 3-storey bungalow, I watched 3 issues and was just in SHOCK!! ! The rooms are about 10 squares, one is more beautiful than the other, in one the air conditioner did not work, in the other the door to the balcony did not close, and the third was without damage, since the child was very capricious and tortured, I took this room, but after paying $ 30 for moving through 3 days in sector D. Room on the ground floor, the room had one towel each and those with holes, there were no slippers or bathrobes in the room, calling the reception and arguing with them 3 times, they brought us towels and slippers with bathrobes , as well as a crib, which was placed in the aisle under the air conditioner, I was shocked, while my mother and child went to rest from the road, I went to negotiate for a stroller, to my surprise, strollers were never provided at the hotel! I had to negotiate to rent a stroller, $ 9 a day, I took it for two days, I thought I’d go to the city and buy it, but after two hours I met Muscovites, who were also deceived by TEZ TOUR with a stroller, and they went to the city for a stroller, I spent about a taxi $50 and strollers start at €150 so went back to the hotel and rented so I got lucky with that. I started to explore the territory....The territory is chic, very green, well-groomed and a lot of shade. In the hotel, the bulk of tourists are Turks, then Germans. The beach is very clean, cleaned three times a day by machines + by hand. On the beach, our CIS and another 10% of the Turks, and in the bosses, mostly Germans and Europeans. The food in the main restaurant is monotonous, there was no seafood at all, but a very good children's menu. There is A la carte 8 pcs. to the bottom you need to reserve from 9-12 in the morning, but at 9:30 there are no more places, The best restaurant is Italian, then Chinese, Japanese, although it costs $ 20 per person, but not impressed, I also liked the fish one, But Greek, Mexican and we didn’t like Turkish (Well, THIS IS NOT OUR FOOD).
Two days later, they overpowered us all the same, although they zealously did not want to give rooms in sector D, but after another scandal, they don’t understand a friend, they gave me the keys to a room in sector D. The room was cool, about 26 squares. And it was very lucky that it was sunny side, as there is a lot of humidity in the territory and things did not have time to dry.
There are a lot of children on the territory, the children's pools are hot, we are just still small and therefore we were in the pool twice an hour, and we spent all the time on the beach, and it was very good, since the children who went to mini clubs and visited the children's pools were sick, Some have a sore throat, others have a runny nose, others just have a cold... In general, you won’t envy mothers... Insurance works well... an ambulance arrives and takes the child and parents to the hospital....But as they say, it’s better not to go there .

In general, the nerves during the settlement and resettlement were simply terrible and no matter who I spoke with, almost all Russians were immediately settled in nightmarish rooms, those who swear and give money were relocated, and those who silently eat everything were left in rooms in 10 squares, without repair . which correspond to 3 stars. The restaurant also has its own priorities first, then the Turks are Europeans and we are a surplus!! ! But if you don’t keep silent, but tell them about it and even complain to your elders, then the attitude towards you changes right away... And they see you from afar! )))))) After all, I don’t think why we are worse than Turks or Europeans that we pay less than they!! !
Translated automatically from Russian. View original