Up to 5 is like heaven ... there is no service, there is no cleanliness, only the sea saves

Written: 29 june 2021
Travel time: 11 — 20 june 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 3.0
The sea saved the whole situation, it is perfect, transparent, the beach is just super, sandy, the entrance to the sea is gorgeous.
BEACH
The beach has sun loungers and umbrellas.
There is no cleaning with sand cleaning on the beach... there is only a closed shower, and so just to rinse when you leave - no.
POOLS - there are a lot of them, but we were when the hotel's occupancy was 20% and there were enough sunbeds, but what about at other times....
TERRITORY - there is a place to walk, but the cleaning is lousy... leaves are lying everywhere and no one really cares.
ROOMS - we took with a sea view, which we never regretted. The view is super, we are very happy.
The rooms are average... our TV did not work, the shower did not switch, the braid was partially torn off the hair dryer, they supposedly repaired some hole in the bathroom, put a wand in there... the light bulb above the bed did not work, the ceiling fell off the lamp... but the room itself is light and quite pleasant.

There are NO shelves in the closet and this is tin... there is no desk... the closet has doors that move apart and it’s unrealistic to put the suitcase in the closet, it just interfered in the room all the time...
Gel is something smelly and diluted with water. There was no shampoo.
CLEANING in the room - we stopped by, papers were lying on the floor, walking barefoot is unrealistic - feet are immediately dirty, mirrors / doors to the balcony / doors to exit the room are slapped.
Exit from the room (neighbors smoked there) and no one even swept it for 9 days...
In short, with cleaning, tin is everywhere...
FOOD - you can eat, it is not always healthy and tasty, but you can choose. Part of the dishes are chipped... If you want drinks - go to the bar yourself, the waiters never approached us... Coffee - this swill does not even know what coffee is... at the bar near the reception there is only Turkish coffee, it not perfect, but not comparable to what is in a restaurant.
SERVICE - what is it?? ? there is no such thing there... few people know Russian... that "nice" man called Guest Relations is a rare bull, you still need to look for such a boor
All the shortcomings in the room were removed only after I wrote to the tour operator... as there was no response to my requests at the reception
The key card was demagnetized 2 times a day, both with us and with friends and many guests...
Hamam there is cool and the masseur Sultan is just super.
The safe is free which is nice.
Translated automatically from Russian. View original
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