The hotel is not 5 stars

Written: 23 june 2013
Travel time: 6 — 15 june 2013
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 5.0
Amenities: 5.0
Advantages:
-Friendly staff;
-Beach
Disadvantages:
- Go to the beach on foot 500-700 meters;
-Sufficiently monotonous food;
-Bad air conditioning;
- In a word, the hotel is by no means 5 stars.
Review:
I rested with my husband and son (9 years old) from 06/06/2013 to 06/15/2013.
I chose a German-oriented hotel for a budget holiday. there were very few reviews of the hotel, I was guided mainly by the reviews of foreigners, which were mostly positive.
DEPARTURE:
iFly Company. Flight H9103. Departure from Vnukovo, terminal B.
Prior to that, Transaero flew for the most part, and after reading negative reviews about the I-Fly company, they were a little afraid.
However, in general, everything was fine. Departure - both there and back was delayed for 40 minutes due to the replacement of the gates.
The food on board is quite decent, the choice is chicken, meat, fish. You can eat.

The stewards on board were friendly, polite. The only negative was that the blankets were given only to children, and they were not disposable.
TRANSFER TO THE HOTEL:
Transfer by minibus "Tez-Tura". Approximately 1.5 hours to the hotel, our hotel was the second "on the list". We were at the hotel around 11-30.
SETTLEMENT:
The hotel was greeted with a welcome non-alcoholic soft drink and Turkish delight. The transferman handed us over to the assistant of the hotel guide Victoria, who helped us arrange the documents for settling.
We were offered to go to lunch while the room was being cleaned, and after dinner the porter took us to room 5112. We got a Triple room instead of the booked standard, road view. everything under the windows is densely planted with trees, and we did not hear much noise from the road.
ROOM:
The number, as I already wrote, we had Triple.
There is one double bed in the room and behind the wall, in a niche, a single bed. There was enough space for three of us, we didn’t feel any tightness. experienced. The view from the room was on the road, however, in front of the road there was a very shady front garden. The balcony was tiny.
There were no bathrobes or slippers in the room, only bath accessories in refillable bottles (liquid soap and shampoo) + a shower cap and disposable shampoos (were on the first day). We didn’t use any of these, we prefer to use our own.
Mini-bar: fresh water and mineral water.
TERRITORY:
The territory of the hotel is small, but very green, well-groomed, there is where to hide from the heat. The trees are neatly trimmed, everything around is fragrant.
BEACH:
You need to walk to the beach for 5-7 minutes. After leaving the hotel, you need to cross the road, and then go along the street past the Alba hotels, down the mountain.
But the beach itself is good.
There were always enough sun loungers, mattresses were brought by a whip, you didn’t have to run after them anywhere.
On the beach in the booth there is a coffee machine and a juice machine (yuppies).

The sea is clean and clear in the morning. During our vacation, it was stormy almost every day, there were big waves. For children, entering the sea is just perfect - a sandy spit and not deep at all (an adult will be about waist-deep, even if you move 150 meters from the shore). Since it often storms, children like " ride" on the waves.
POOL AND SLIDES:
We went to the slides only once, my son did not like it. The water in the pool with slides is icy, and the slides themselves are primitive. The slides work 2 hours a day, there is no schedule and no complaints on this topic.
It seemed to me that the pools are very stuffy, unlike the sea, where there is a constant breeze.
There is also a relax pool where children are not allowed.
MINI CLUB:
We were in the Mini-club only once. We went there, an animator girl was sitting there, and the children were coloring some pictures. The son was not interested, and we left there. We didn’t go there anymore, disappeared all day at sea.
Near the Mini-club there are carousels and a trampoline. all these "joys of life" for children under 8 years old. Therefore, we did not ride there, but we heard from vacationers that the carousels work 1 hour a day.
Also on the lawn near the Mini-club there is a playground.
ANIMATION, ENTERTAINMENT:
We spent all the time at the sea, so from the animation there we saw only boccia and volleyball. Animators are calm, not particularly imposed.
We didn’t go to the evening animation either, because. from the words of the vacationers, we realized that this is mainly amateur performance and flat jokes, and we don’t really like it.
FOOD: Food for a "five-star", of course, not "wow" and not "ah".
But it was always possible to find something more or less normal - both for yourself and for a child of 9 years old.
Breakfast:
Fried eggs, scrambled eggs, scrambled eggs with vegetables, sometimes croutons, sausages, pancakes, oatmeal, yogurt, various muesli, stewed potatoes, various types of cheeses, several types of sausages, vegetables, greens (only two types: arugula and something else), pastries, fruit table: watermelon, melon, nectarines, apricots, oranges, bananas, apple oki. Cherries and strawberries have never been.
Orange fresh - 2 euros. Carrot, apple and others - 3 euros.
All staff are wearing gloves.
Dinner:
We always ate at the Beach Bar.

Lunch assortment: french fries, sometimes grilled vegetables (tomatoes, zucchini), chicken (in different interpretations), turkey, grilled fish (this is not all at once, but every day is one thing), pasta, fresh vegetables of different types , greens, there were soups (we did not eat), pizza. Fruits: watermelon, melon, peaches, bananas, apricots (quickly ended), apples, nectarines. Not all fruits are ripe, greens were often found. Nectarines were broken.
Also, sweets and fruits in the Beach Bar were served from 16-00. I don’t eat sweets, but my husband liked donuts.
Drinks are served by the waiters, but you can go yourself. My son himself went to the bartender. There are refrigerators with fresh water, a yuppie machine, an ayran machine.
Dinner:
I didn’t go to dinner. According to my husband, dinner is about the same as for lunch, only more varied. The set of fruits is the same. There was a bottle of table red wine on each table for dinner.
Because I didn’t go to dinner, my son and husband brought fruit to my room. They took the fruit out of the restaurant in their hands, no one made any comments to them.
I would like to note that in the restaurant all employees worked in gloves.
Often there were unwashed dishes. I had to sort out 2-3 plates.
MAINTENANCE, SERVICE:
In general, everything is fine. This is not a premium class hotel, so we did not expect anything supernatural from it. The waiters are polite, helpful and attentive. No preferences on a national basis, they are equally kind to everyone. They will always offer drinks, take away the dishes.
The porter was also polite and accommodating.
The maid cleaned, cleaned, changed, wiped the dust. But the floor was not washed. Until 13 o'clock the room was mostly always cleaned. True, I hung a sign on the door "I will ask you to clean the room" and left a tip every day.
The minibar was replenished regularly. She also left a tip.
HOTEL GUIDE:
Hotel guides - Svetlana and Ivan + their assistant Victoria.
Svetlana held a meeting the next day after arrival - she provided the necessary information, did not tire with long stories about the hotel and excursions. Information about the time of departure from the hotel was provided in a timely manner.
Summary: As for the hotel. The hotel does not correspond to 5 * by any parameters. Savings on everything. But I didn’t see anything catastrophic (such as dirt, bedbugs, unsanitary conditions, etc. ).

Yes, there are inconveniences: modest rooms, you need to walk 500-700 meters to the beach, air conditioning "barely", food without frills and pickles. Nevertheless, as a budget holiday (or as one of the summer holidays) you can consider
Translated automatically from Russian. View original