OK but not good

Written: 25 june 2021
Travel time: 12 — 21 june 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 8.0
Food: 4.0
Amenities: 6.0
The main value of this hotel is the staff: bartenders, waiters, cleaners! Everyone is very polite and trying hard!
Cleaning of rooms and beaches 5+
Waiters and bartenders 5!
Reception is not affected!!!
On arrival on June 12, we either got a terrible change of administrators or this is an order from the hotel management to put people in the most terrible rooms!
We arrived at the hotel on our son’s birthday at 20.00 with the hope of getting a room and going to celebrate our holiday, but in the end we were sorted out before 23 at the reception so that we could be put in a room with at least some kind of view and not with a view of the kitchen, or rather a brick wall kitchens (the hotel at the time of check-in was occupied at most by 20%).
We have 150 euros for relocation overlooking the road and a piece of the sea.
As a result, everyone who rode the bus with us to this hotel was also at the reception with the same request to be relocated!

As a result, after we said that we would go to the management on Monday, we were settled in a room overlooking the road, and then in the room the administrator began to yell at us and beg for thanks!
After our “thank you”, she began to yell “is that all ?! ” To be honest, we were shocked by such an attitude in such a Good hotel!
She also said for the fact that we were moved to this room, the management will ask her!
As a result, the birthday was ruined! Mood too! And frankly, first impressions play a huge role!
By the way, the hotel does not congratulate you on your birthday at all, even with a fruit basket or a postcard (there is none of that! ). Don't believe the youtube videos of the hotel management presentations that talk about it!!!
There is a crisis in Turkey, it is felt in nutrition, there is something to eat, but get ready that every day you will eat the same thing! (There is no variety at all! ) I have a child, but all 10 days of rest chicken soup and fruit because there was nothing else to eat!
From the adult menu every day: rice, fries, pounding, pasta and sour soup, meat: beef, meatballs, fish, fruits and cheeses, that's all (every day is the same).
The ONLY + for which you can advise this hotel is GOOD ALCOHOL AND GOOD BEACH!
And finally, the MOST IMPORTANT MINUS THIS is that the hotel can die of boredom.
There is no animation at all!
In the evening there is not even music in the bar!!!
Of course, I understand the quarantine, but you can turn on the music!!!
All 10 days they played football on TV near the pool, although my husband loves football, but at 10 he said we went to the room and I can watch football at home!
In the end, the hotel is normal, but I would not return to it!!!
Food 3
Animation 0
People, attendants 5
Reception 1
Alcohol 5
Beach 5
Translated automatically from Russian. View original