УЖАС HORROR

By points: 1. Settled 2.5 hours (the room was most likely not yet prepared) 2. The next day it turned out that there were no keys to the safe - they asked to move (the day was ruined - they could not go anywhere)3. There is not enough inventory on the slopes - you have to wait. And you can't bring your own skis!!! 4. The pool is a separate issue. . . for 300 people there are only 20 sun loungers. Bought - stop and dry (things, respectively, also have nowhere to put)5. The kitchen is the same. The child did not eat practically anything from what was offered, and when he took a banana and a tangerine from the restaurant for Christmas, they arrogantly took it away at the exit. That's all inclusive for you. Not only that - the fruit was taken away from the child by a woman!! ! They simply didn’t take us on a paid excursion. . . they forgot, you understand.... At 5.30 in the morning they stood ready and waited in the lobby, but they simply didn’t pick us up. . . The money was then returned, but the day was ruined again! On the last day, they didn’t let me on the slope - the subscriptions were not extended. Like, it's your last day - so take care of the preparations... You have to go today... 8. Linen and towels were not changed even once. In general, this has not yet been seen....Just awful!! !