Нас обворовали - какие будут после этого впечатления? We were robbed - what will be after this impression?

At the reception we were assured that they were safe. This is a total lie. I think that they often steal from them, judging by the truthful reviews of tourists. After an hour of absence on the first day, the door closed by the card was opened, the phone was stolen, and at the reception they said that this could not be, that we simply could not find it. And now their admin. threatens me to delete my post because everyone made it up. But I don't have hallucinations. If upon returning the door was opened, and the phone was gone, then I will not be silent. People do not get fooled by beautiful photos on their website, then you will bite your elbows, but nothing can be changed. YES, no one even apologized for the theft. Now I found about 10 reviews about the theft in their hotel, even calling the police did not help people, probably they all share there. People, find another place to live in Alupka, there is a lot of it, and save your nerves and money.