Modern hotel but rude staff

Written: 13 august 2019
Travel time: 7 — 27 august 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 3.0
Food: 7.0
Amenities: 7.0
Modern building, well-groomed territory of the hotel. But, to my great regret, boorish and dismissive staff (administrator and head of the maids). For the cost of a holiday similar to expensive Turkey (food must be added to the cost of living), you get negative emotions because of the boorish staff. At the same time, the staff themselves inflate the conflict situation with you, instead of apologizing and correcting their own mistakes.
Specifically, in my case, the balcony was not cleaned for a week; in order to use the services of their laundry, I was offered to go to the store and buy a bag for things, although this bag is in the administration room (I found out later). But what delighted me the most))) was when I heard an insulting discussion of myself by the administrator and head of the maids.
The rooms do not have a hair dryer, plates, the Internet catches very badly in the room, it was only good in the toilet)
Translated automatically from Russian. View original
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