Terrible scoop and rudeness of the staff!

Written: 29 july 2016
Travel time: 10 — 20 july 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
a creepy scoop, and even with a "smell": on the day of departure we were not allowed out of the hotel because of the towels soiled with beach sand. As a result, they forced us to pay 3.000 rubles for allegedly dirty towels. I regret that they didn’t call the police, well, let it remain on the conscience of the boorish and arrogant staff.
Even if you are lucky to do without a scandal, you are unlikely to be satisfied with your vacation. Hotel without breakfast, that is, you pay for each sneeze. Would you like to dine at an all-inclusive hotel? Not a problem! In addition to 6 thousand per day for accommodation, lay out another 2 thousand rubles (adult lunch u003.900, children u003.500 r). Don't you want to? You can have lunch in the hotel restaurant, where only a side dish (buckwheat, mashed potatoes) costs from 200 rubles!
To the beach from the rooms in the Park building, stomp on foot along a steep slope. And back - climb 10-15 minutes. There are faulty electric cars that break down all the time and mysteriously rattle.

Linen is changed every 4 days, and even then, you can be scolded for a stain on the bed, because the hotel rules say that "guests are obliged to keep the linen clean. " And a ban on the use of a multicooker.
Pay special attention to the danger of staying in a hotel with children. In the rooms everywhere in the open access sockets without curtains. If you have a small child, you will only drag him away. Tiled floor that is easy to slip on. And most importantly! No fire safety. Do you know why? The owner said that the hotel is designed as a NON-RESIDENTIAL PREMISES with the provision of resort services. So no one is responsible for you, mind you.
You need to write a separate story about the rudeness of the staff. On the day of departure, the administrator yelled at us with the children that we "littered the room. " Cool service, right? If you don't want to spoil your mood, choose another place.
Translated automatically from Russian. View original