Ужасный сервис в отеле Ласковый берег, корпус Аврора Terrible service at the Laskovy Bereg hotel, Aurora building

Rested in Laskovyi Bereg Aurora in July 2008. To say that the experience of the hotel is terrible is to say nothing. The service is terrible from the front desk to the waiters. It’s good that only breakfast was included in the price, I’ll never know how people ate there at lunch and dinner. felts people were lazy to go down to the nearest cafe for about 10 minutes, felts people did not care what they eat. For breakfast, chapped tomatoes, sluggish cucumbers, and a cat were often served. they began to marinate directly on plates, cold omelettes and coffee candies so old that they already had a white coating on them, and the creamy filling was similar in hardness to a nut. it seems that breakfast was prepared in the evening, and in the morning it was served on the table, and the dishes could be brought from 10 to 30 minutes. In the form of tea or coffee for breakfast, only 1 cup of boiling water and a separate bag of coffee or tea were brought. More than once they could bring one bag of coffee and forget to bring boiling water, or vice versa bring boiling water and only after 15 minutes bring a bag of what needs to be added to this boiling water. In Aurora, apparently only 1 email. kettle for the whole hotel. boiling water is worth its weight in gold. The waiters are all sleepy. Further numbers. They do not correspond at all to the photographs that are posted on all sites on the Internet or are available from tour operators. In fact, the rooms are much smaller than it seems in the photo, the towels are often poorly washed or not changed at all. By the way, the towel is not changed every 3 days, but at best every 5 days, and then after contacting the administrator. towels of such terrible quality that they dye and leave coils on the body. In the same hotel, they obviously do not know what an air freshener for a toilet or a normal toilet is. paper. Paper from Soviet times, with sawdust. . . But most importantly, it’s not pleasant to relax when at the entrance they try to rip you off for 200 bucks. You will not find the rate at which they are trying to cheat you in more than one exchanger, not to mention the fact that when you make a reservation, you are sent an invoice with a fixed dollar and hryvnia exchange rate, but upon entry, this fix disappears somewhere. . . 3 days before departure, the woman who registered us every day asked when we would leave, although all this data is filled in the questionnaire upon entry.... People, if you are faced with the choice of this particular hotel, think about whether you are ready to pay that kind of money for SUCH an attitude?