Осторожно хамство и злая хозяйка! Beware of rudeness and evil hostess!

We rested in June 2015. The boarding house was booked according to the reviews of my friends from Simferopol, in recent years they had a rest there and everything seemed to be fine! But unfortunately, by our arrival everything had deteriorated or the hostess of the hotel was negatively affected by the annexation of Crimea to Russia (she is from Ukraine) .
I ordered a tour through the Simferopol tour company (unfortunately). We ordered a suite with two double beds and we will deliver a sofa for 3 adults and two children. I flew from Germany to my native Crimea, to visit my mother and friends, and spend time with them by the sea. When we arrived to check in, it was 11 o'clock in the afternoon, which turned out to be earlier than the check-in time and we had to pay an additional fee for one hour of time. Ok, we paid, there are rules! Although not in one state, not in one city I did not pay extra for earlier settlement! If the room is free you will be accommodated without any problems! But, of course, this is not about our service! : (
The girl at the reception was at first quite polite (she seemed to be doing her job), she received not a small tip from us, because. I knew that we would still contact her, because we had not yet arrived at full strength, my goddaughter was supposed to arrive the next day. We spent the first day, everything seems to be fine, but then the second day of our stay came! My goddaughter arrived! : ) We paid for it as expected for an extra bed, but our girl also arrived earlier than 12.00 and our dear Yulechka (reception) demanded from us again an additional fee for early check-in!!!!! ! Brad, you say, because we already live there! But in "Marine" everything works for the client's needs! Of course, we took our things (5 kg of strawberries and a backpack with things - she arrived only for two days), did not pay and went to the room, asking us to put an extra place to sleep in advance. What was our surprise when we came with walks, we saw a crib for Bibikov, as an extra place! My children are 7 and 4 years old, even they would not fit there. I went to the administrator and did not talk to Blyashka. This is a very unpleasant, toxic woman! She still has a principle in the hotel: I am great and I allowed you to rest with me! " To all our claims, she said: Find out with your tour operator! And return the money through him too.

Of course, it was all said in a boorish, arrogant manner. Correctly, one of the vacationers compared the hostess with G. Belladonna to the point!
We had to stay in Morskoy. I didn’t want to lose any money or time anymore. But every time I met with the evil hostess, who was standing at the exit from the dining room and watching that they didn’t take buns with them in any case, it didn’t give much pleasure!
Animation was not as promised! So the entertainment was all in the "Era" for an additional fee.
The sediment remained, we won’t eat at Morskaya anymore, there are many other alternatives in Crimea! Where it will be pleasant to stay, and no one will spoil your planned and long-awaited vacation!