Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
4.0
Cleanliness:
4.0
Food:
6.0
Amenities:
6.0
The most important thing I want to say is that this sanatorium is inattentive to its customers and now I will explain why. Initially booked 2 rooms: 2-room. 2-bed family and 1-room. 1-seater standard. An employee of the reservation service of this sanatorium, Elizaveta, promised that these numbers would be in the same building (correspondence remained).
A month before the settlement, we decided to remind ourselves and unsubscribed to Elizabeth and to the general mailbox (info@slavutich. ru) that we were going to call on such and such a day. The answer was that we are waiting.
And now the promised day has come. The road to the sanatorium was long and we got there only after 22:00, it was Saturday. On that day, the administrator Olga worked at the reception in building 1. First I checked the reservation (half a year before arrival, the cost of living was paid by 50%), then I asked for documents for everyone (3 adults and 2 children). Started processing, then says that you need to pay the remaining 50%. Paid.
And now the most interesting thing: Olga tells us that since in the 1st building there is a free 1-room. There is no 1-bed standard today, then our grandmother will be settled in building 3 (which, for a minute, a 15-minute walk from building 1) and this is only for one night, because tomorrow they should leave a similar room in building 1, but the exact there is no certainty that they will leave either. Olga offered to accommodate us (2 adults and 2 children) and our grandmother in a 2-room apartment for just one night. 2-bed family room.
When we began to ask why this is happening, because there was an agreement that 2 booked rooms would be in building 1, Olga suggested that we contact the reservation service with this question, which had no employees at that moment. They asked to call the senior shift, Olga called Vova. This young man, having listened to our indignation at the current situation, could not utter anything intelligible and simply left with the phrase "Well, that's it ... ".
It was amazing and strange to see all this. Then they asked Olga to call the senior manager. Artyom appeared, who diplomatically reasoned that we "will surely become friends" and suggested that we agree to spend the night in the same room with our grandmother (as Olga suggested), and promised that in the morning the grandmother would definitely be settled in a 1-room apartment. 1-bed standard in our building. We agreed. The next morning, my grandmother was settled in the room as promised in the 1st building.
I want to add that, according to several guests, this is not the only case when arriving guests are temporarily settled in other rooms, because the promised rooms are not available. This is what I consider to be the biggest weakness of this institution.
I can’t say anything about the treatment, because they haven’t been treated. We made a choice in favor of a beach holiday and did not go to the procedures.
By the way: there are a lot of children.
Different children: deaf and dumb, with hearing aids, with disorders of the musculoskeletal system. However, be prepared that children will run around the corridors and it will be very audible. Every evening, the animators hold a dance game with children in the open air.
Every other day, cartoons are shown somewhere in the cinema (The Incredibles, etc. ) at 15:00. Visiting guests came to get to their performances, you need to buy tickets: Radion Gazmanov, an artist of the Perm Circus, and others.
Enjoyed the pool very much. There is wi-fi on the territory. There is a rental of inflatable circles: to take the largest circle for a few hours costs 50 rubles. In the evening, at 16 o'clock, in the pool, animators play games on the water with children, and in the morning there is a warm-up at the pool. I saw how an employee of the sanatorium conducted water aerobics with adults in the pool, and later she also conducted yoga classes by the pool.
Not every evening they have a disco on the dance floor: they include hits from the 90s and 00s. The music lasts from 21:00 to 22:00.
On the 1st floor of building 1, next to the reception, a girl sits at a table, whom you can contact if you want to sign up for an excursion or if you want to rent a bike (100 rubles per hour). A total of 5 bicycles are parked at the entrance.
Beach: Slavutych has its own beach, which is served by a scheduled bus every 15 minutes. The beach is clean, large pebbles. The water is clear and emerald green. At the entrance to the beach, you can rent an umbrella and a sunbed. Boiled corn (70 rubles apiece) and various fruits are also sold here.
We often went to the beach "Pearl", about 15 minutes walk from the resort. The beach is pebbly, dirtier, more people.
For food: a buffet is organized. 3 meals a day.
Breakfast from 8:00, lunch from 13:00, dinner from 17:30.
It happens that they open the doors ahead of schedule and everyone is happy, but it happens that they drag it to the last and people start swearing, remembering that they used to open it early or they say that they have a tour in 10 minutes and the bus will not wait for them ...
It is very busy in the dining room, because if pancakes are thrown out in the morning, then these pancakes go away in a matter of seconds and if you don’t hurry, you won’t get pancakes for breakfast. Some just stand and monitor young people with spacing. Therefore, the dining room in Slavutych is a real anthill. Everyone is running and running. First you need to take a table, and then the pursuit of food begins. The food itself is delicious, however, there is a lot of undersalted, but this moment is decided by a salt shaker with salt on each table.
Breakfast: butter in pieces, boiled sausage, melted cheese and ordinary cheese in plastic, scrambled eggs, cottage cheese casserole, pancakes, sausages, side dishes (buckwheat, pasta; vegetables).
Kashi (no more than three): semolina, oatmeal (without sugar and salt), rice, buckwheat, milk soup, millet. Additives: condensed milk, jam, tomato ketchup.
There is no tea in the morning, but there is cocoa and a coffee drink.
Baking is often used to spread unleavened buns and homemade muffins. I saw how many pick up these buns and pour them with condensed milk.
Lunches: From the first courses there were chicken broth, borscht, noodle soup, sorrel soup, lentil soup, potato soup, saltwort. As a rule, for lunch there is always chicken broth and 2 more soups to choose from.
It happens that there are dishes that were offered for breakfast (for example, sausages). And so, the side dishes are the same: there are always pasta, buckwheat, rice, wheat porridge. There are dishes such as mashed peas, steam minced chicken cutlets, fried fish cutlets, fried fish, potatoes with meat, stuffed peppers, cabbage hodgepodge in tomato sauce.
Vegetables are always present in the form of salads; there are 4 of them, as a rule: 1) finely chopped white cabbage with bolg. pepper or tomato slices, 2) thin circles of cucumbers, 3) baked zucchini, 4) seaweed, 5) green beans, etc.
Dinners: salads are slightly different than at lunch (for example, in the evening there was an oriental carrot); the same cutlets (baked fish, chicken), meatballs in tomato sauce, side dishes: buckwheat, pasta, pea puree, etc. Baking, sauces, as I wrote above. It happens that there are jugs with kefir or whey. I saw some jugs with rice water.
At dinner, they used to bring out a platter of nectarines, which in the blink of an eye turned out to be empty. I saw how slices of melon were served at the same spacing. It was necessary to be in time for all these goodies, but often it was not possible.
Internet: in the room it is either there or not. On the ground floor, at the reception, you can almost constantly see boys on sofas, staring at tablets and phones.
According to this, I conclude that the Internet is always there (I did not check it myself). In the aqua zone, by the pool, there is also Internet.
In conclusion, I would like to say that it is very clear that the staff of this sanatorium are trying to make their guests feel comfortable and not bored spending their free time here.
Additionally (places next to the sanatorium): a 24-hour PUD store (like Pyaterochka) is located 5 minutes walk from the sanatorium.
Opposite "PUD" there is a trailer with dairy products from the Alushta dairy plant, everything is fresh (I only bought kefir there, there was also milk, fermented baked milk, sour cream, processed cheese, curd desserts, etc. )
And if you go further, you will reach the city administration building, next to which you will see the Alushta Department Store (Eldorado is located on the 2nd floor).
But it’s worth walking a little more, and you’ll get to the local grocery market (on Monday it’s open until 2:00 pm), there are plenty of fruits and vegetables, in addition there are household chemical stores (a large selection and prices are lower than in the same PUD), a store toys, children's clothing with the symbols of the Crimea, swimwear, beach shoes.
I would also like to recommend a very cozy cafe called "Apartment 22" (open from 9 am). There is wi-fi inside and a lot of different dishes (you will meet this cafe on the way to the market).
A month before the settlement, we decided to remind ourselves and unsubscribed to Elizabeth and to the general mailbox (info@slavutich. ru) that we were going to call on such and such a day. The answer was that we are waiting.
And now the promised day has come. The road to the sanatorium was long and we got there only after 22:00, it was Saturday. On that day, the administrator Olga worked at the reception in building 1. First I checked the reservation (half a year before arrival, the cost of living was paid by 50%), then I asked for documents for everyone (3 adults and 2 children). Started processing, then says that you need to pay the remaining 50%. Paid.
And now the most interesting thing: Olga tells us that since in the 1st building there is a free 1-room. There is no 1-bed standard today, then our grandmother will be settled in building 3 (which, for a minute, a 15-minute walk from building 1) and this is only for one night, because tomorrow they should leave a similar room in building 1, but the exact there is no certainty that they will leave either. Olga offered to accommodate us (2 adults and 2 children) and our grandmother in a 2-room apartment for just one night. 2-bed family room.
When we began to ask why this is happening, because there was an agreement that 2 booked rooms would be in building 1, Olga suggested that we contact the reservation service with this question, which had no employees at that moment. They asked to call the senior shift, Olga called Vova. This young man, having listened to our indignation at the current situation, could not utter anything intelligible and simply left with the phrase "Well, that's it ... ".
It was amazing and strange to see all this. Then they asked Olga to call the senior manager. Artyom appeared, who diplomatically reasoned that we "will surely become friends" and suggested that we agree to spend the night in the same room with our grandmother (as Olga suggested), and promised that in the morning the grandmother would definitely be settled in a 1-room apartment. 1-bed standard in our building. We agreed. The next morning, my grandmother was settled in the room as promised in the 1st building.
I want to add that, according to several guests, this is not the only case when arriving guests are temporarily settled in other rooms, because the promised rooms are not available. This is what I consider to be the biggest weakness of this institution.
I can’t say anything about the treatment, because they haven’t been treated. We made a choice in favor of a beach holiday and did not go to the procedures.
By the way: there are a lot of children.
Different children: deaf and dumb, with hearing aids, with disorders of the musculoskeletal system. However, be prepared that children will run around the corridors and it will be very audible. Every evening, the animators hold a dance game with children in the open air.
Every other day, cartoons are shown somewhere in the cinema (The Incredibles, etc. ) at 15:00. Visiting guests came to get to their performances, you need to buy tickets: Radion Gazmanov, an artist of the Perm Circus, and others.
Enjoyed the pool very much. There is wi-fi on the territory. There is a rental of inflatable circles: to take the largest circle for a few hours costs 50 rubles. In the evening, at 16 o'clock, in the pool, animators play games on the water with children, and in the morning there is a warm-up at the pool. I saw how an employee of the sanatorium conducted water aerobics with adults in the pool, and later she also conducted yoga classes by the pool.
Not every evening they have a disco on the dance floor: they include hits from the 90s and 00s. The music lasts from 21:00 to 22:00.
On the 1st floor of building 1, next to the reception, a girl sits at a table, whom you can contact if you want to sign up for an excursion or if you want to rent a bike (100 rubles per hour). A total of 5 bicycles are parked at the entrance.
Beach: Slavutych has its own beach, which is served by a scheduled bus every 15 minutes. The beach is clean, large pebbles. The water is clear and emerald green. At the entrance to the beach, you can rent an umbrella and a sunbed. Boiled corn (70 rubles apiece) and various fruits are also sold here.
We often went to the beach "Pearl", about 15 minutes walk from the resort. The beach is pebbly, dirtier, more people.
For food: a buffet is organized. 3 meals a day.
Breakfast from 8:00, lunch from 13:00, dinner from 17:30.
It happens that they open the doors ahead of schedule and everyone is happy, but it happens that they drag it to the last and people start swearing, remembering that they used to open it early or they say that they have a tour in 10 minutes and the bus will not wait for them ...
It is very busy in the dining room, because if pancakes are thrown out in the morning, then these pancakes go away in a matter of seconds and if you don’t hurry, you won’t get pancakes for breakfast. Some just stand and monitor young people with spacing. Therefore, the dining room in Slavutych is a real anthill. Everyone is running and running. First you need to take a table, and then the pursuit of food begins. The food itself is delicious, however, there is a lot of undersalted, but this moment is decided by a salt shaker with salt on each table.
Breakfast: butter in pieces, boiled sausage, melted cheese and ordinary cheese in plastic, scrambled eggs, cottage cheese casserole, pancakes, sausages, side dishes (buckwheat, pasta; vegetables).
Kashi (no more than three): semolina, oatmeal (without sugar and salt), rice, buckwheat, milk soup, millet. Additives: condensed milk, jam, tomato ketchup.
There is no tea in the morning, but there is cocoa and a coffee drink.
Baking is often used to spread unleavened buns and homemade muffins. I saw how many pick up these buns and pour them with condensed milk.
Lunches: From the first courses there were chicken broth, borscht, noodle soup, sorrel soup, lentil soup, potato soup, saltwort. As a rule, for lunch there is always chicken broth and 2 more soups to choose from.
It happens that there are dishes that were offered for breakfast (for example, sausages). And so, the side dishes are the same: there are always pasta, buckwheat, rice, wheat porridge. There are dishes such as mashed peas, steam minced chicken cutlets, fried fish cutlets, fried fish, potatoes with meat, stuffed peppers, cabbage hodgepodge in tomato sauce.
Vegetables are always present in the form of salads; there are 4 of them, as a rule: 1) finely chopped white cabbage with bolg. pepper or tomato slices, 2) thin circles of cucumbers, 3) baked zucchini, 4) seaweed, 5) green beans, etc.
Dinners: salads are slightly different than at lunch (for example, in the evening there was an oriental carrot); the same cutlets (baked fish, chicken), meatballs in tomato sauce, side dishes: buckwheat, pasta, pea puree, etc. Baking, sauces, as I wrote above. It happens that there are jugs with kefir or whey. I saw some jugs with rice water.
At dinner, they used to bring out a platter of nectarines, which in the blink of an eye turned out to be empty. I saw how slices of melon were served at the same spacing. It was necessary to be in time for all these goodies, but often it was not possible.
Internet: in the room it is either there or not. On the ground floor, at the reception, you can almost constantly see boys on sofas, staring at tablets and phones.
According to this, I conclude that the Internet is always there (I did not check it myself). In the aqua zone, by the pool, there is also Internet.
In conclusion, I would like to say that it is very clear that the staff of this sanatorium are trying to make their guests feel comfortable and not bored spending their free time here.
Additionally (places next to the sanatorium): a 24-hour PUD store (like Pyaterochka) is located 5 minutes walk from the sanatorium.
Opposite "PUD" there is a trailer with dairy products from the Alushta dairy plant, everything is fresh (I only bought kefir there, there was also milk, fermented baked milk, sour cream, processed cheese, curd desserts, etc. )
And if you go further, you will reach the city administration building, next to which you will see the Alushta Department Store (Eldorado is located on the 2nd floor).
But it’s worth walking a little more, and you’ll get to the local grocery market (on Monday it’s open until 2:00 pm), there are plenty of fruits and vegetables, in addition there are household chemical stores (a large selection and prices are lower than in the same PUD), a store toys, children's clothing with the symbols of the Crimea, swimwear, beach shoes.
I would also like to recommend a very cozy cafe called "Apartment 22" (open from 9 am). There is wi-fi inside and a lot of different dishes (you will meet this cafe on the way to the market).
Translated automatically from Russian. View original
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