Complete non-compliance with advertising on sites !!!!

Written: 24 august 2018
Travel time: 1 — 20 august 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 4.0
Food: 3.0
Amenities: 6.0
This is the most terrible vacation, the cat could be imagined for your own money !! ! On the sites that sell vouchers to Tavria, the ini-ia is not true !! ! The voucher is just “naked” - if you want to get good treatment, pay your money! Why should I your aromatherapy when I arrived for the treatment of the musculoskeletal system. Massage - 10 minutes, and not even the entire back, but only the 1st zone! Neither Charcot's shower, nor manual hydromassage - they turned on the bubble bath and think this is the treatment. With regards to the rooms, there was no and no repair in building No. 4 !!! ! (as they say on the websites) Wardrobes and beds from the time the sanatorium was built !! ! The smell from the closet is old age !! ! (things were not put there) I'm not lying, I'm just writing about what annoys me the most. Plumbing - tin! Once they asked us to clean the faucet normally, nothing has changed after cleaning. Tell me, dear administration, why do I need a room with a sea view, if I can’t sit on the balcony in the evening and relax and look at the sea?! ? Are you suggesting that I sit on plastic stools?!? ! There are no lights and sockets near the beds! There is no Internet in the rooms !! ! They approached the administration three times, they looked surprised! This hypocrisy is simply beyond my understanding. It doesn’t even catch your WI-FI on the whole territory!! ! Is it really impossible to install more powerful routers ??? ? One didn't work intermittently. There is no tennis court, no modern volleyball field, everything is in a ruined state! On a vast territory, there are many post-Soviet buildings that are abandoned and not used. Little greenery. Food - wants to be the best. If you come 30 minutes after the start of the meal, be prepared that you will not get something. Sometimes it seemed that they didn’t eat at dinner, they decorated it and served it for dinner !! ! This is not a "buffet" - but "Crimean"! I note that I paid my money !! ! I will write to other authorities about the inconsistency of the declared services.
Translated automatically from Russian. View original