The level of service is still poorly correlated with the price

Written: 11 august 2014
Travel time: 28 july — 9 august 2014
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 8.0
Food: 6.0
Amenities: 7.0
We stayed in July-August 2014. We took a suite with a kitchenette at Villa Park Chair. For two adults and a child, they paid more than 8.000 rubles a day with breakfast and lunch. The place is gorgeous: nature, beauty. The room is great, the service is too. But the food... to put it mildly, leaves much to be desired. On the first day we went for lunch and were a little shocked: from drinks, either water or compote from DRIED FRUITS! There were no fresh vegetables or salads for lunch - none at all. But they were marinated. On other days it was really better, but the first impression remained the same.
There is no VIP zone on the beach as such. As they explained to me - because of Russian laws that require beaches to be public. But what did I pay so much for then? They watched a commercial in the room, which said that the VIP zone of the beach was equipped with sun loungers with mattresses. In reality, there are no mattresses and never have been. The central places on the balcony of the VIP sector of the beach were "redeemed" - why on earth, you ask? After 2 days, we were driven down from this balcony as well. someone bought the entire stay on it. the conditions of my stay on the beach were no different from the conditions of ordinary inexpensive rooms.
Even before the trip, I read on the Internet that the owner of the hotel was a tyrant and a miser. It looks like, because the maid repeatedly almost lost consciousness from any speck on the linen. As a result, the child "planted" chewing gum on the duvet cover, so after cleaning the room, they left this duvet cover in a conspicuous place, as I understand it, they offered to pay for the damaged linen. I had to deal with the removal of stains on the duvet cover on vacation. After such an attitude, I do not want to return here. On the Internet I found a hotel much cheaper, with a high quality of service - people praise it. Next time I will go there.
Translated automatically from Russian. View original