family hotel

Written: 23 august 2013
Travel time: 19 — 29 july 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 7.0
Food: 6.0
Amenities: 6.0
Pluses: well-groomed territory (if you do not take into account the dilapidation of some buildings); swimming pool, animation, cable car, location to attractions, clear sea, beach (only it is better to pay extra for VIP, as there are a lot of people on the standard beach), polite staff (except for some misunderstandings, but this is a human factor !!! )
Neutral: food, children's animation, rooms, room cleaning
Cons: The park is run down. Absolute indifference at the reception!! ! Repair of building 6 at the height of the season. The village is small and without any infrastructure. Therefore, for entertainment with children, it will be possible to leave for Yalta.
Arrival: 07/19/2013 - 07/29/2013

We arrived at the hotel at 19-10. The room is paid from the day of arrival. That is, in theory, it should be ready! But for reasons unknown to us, we had to wait 1 hour for check-in. They asked if they would feed us, to which they received an answer that dinner had already ended in your dining room (the dining room is open from 18-00 to 19-00), so sorry. I tried to argue, saying that you also have another dining room, which was refused!? ? (Although later a man approached us (perhaps one of the managers or owners of the hotel), kindly escorted us to the dining room and asked the staff to feed us, although the dinner time had already passed! THANK YOU SO MUCH FOR THIS. ) , building 6, floor 9. But we were settled in a junior suite on the 6th floor, arguing that we bought the tour before the repairs were made on the 9th floor. There was no strength, no desire to scandal, so they settled where they settled. The room is generally decent. Everything is in pastel colors, corresponds to the photo displayed on Marat's website. The air conditioner worked properly. There is no rug in the bathroom, they asked to bring it, they waited after 3 days for a towel on the floor! Thanks for that too! We ate in our own building on the 3rd floor. Food I would say canteen! From meat: fried chicken, steamed, sometimes pork. The fish was 2 times in 11 days! Salads: Olivier; cabbage; with crab sticks; vegetable from tomato, cucumbers and peppers in different versions. For garnish: cereals; pasta; potatoes - baked, mashed, boiled; stewed cabbage. For sweet buns, cottage cheese casserole, pancakes, pancakes. Kashi was more like milk soup. Everything is fresh, edible, but I would not say that it is very tasty!! ! Guys animators FELLOW! Very attentive and sociable. Sports animation is standard, as in Turkey. My daughter did not go to the nursery, she was not interested. True, other children had fun in the evenings. Maybe it's just a personality trait of my child? ! The pool is a favorite place for children. We were completely satisfied with them. However, keep in mind that it is quite deep. Therefore, small children can’t do without a circle! The cable car is a salvation for lazy and unsportsmanlike people and children, because the descent to the sea is quite steep. While you go down, then you go up, you will definitely pump up your calves !!!! ! A large number of cats and dogs walk around the territory. All peaceful and seemingly not dirty. While we were living, the rooms in the foyer and the lining of the entrance group of building 6 were being repaired. I can’t say that it was very annoying, it’s just surprising that the repair is in the high season? ! On Saturdays there is an Aqua Party by the pool. The show is interesting, only paid! Also during our visit there was a competition Mr. Marat, also paid entrance. There were no free shows. The location of the hotel is convenient. You can quickly get to the Vorontsov Palace and the Swallow's Nest by minibus. In general, I liked the rest. The most important thing is a positive attitude! What they wanted, they got. Clean sea, entertainment, "delicious" air, a decent room and a sea of ​ ​ positive emotions. It's just too expensive!!!!!!!!!! !
Translated automatically from Russian. View original