the maids do not clean, and the administration covers it and shouts at the vacationers

Written: 21 september 2012
Travel time: 9 — 21 september 2012
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 1.0
Food: 7.0
Amenities: 8.0
I am currently on vacation in a boarding house. beautiful park, a few vacationers on the beach, freshly renovated in the "luxury 2" building. But, the maids in the room clean disgustingly (stains on the floor and doors are not washed completely, garbage is swept under the threshold, the floor in the shower is not washed-on the corners of the mold deposits, wine was spilled on the balcony-a week later I washed it myself, on hangers, doors layer dust with a finger thickness). On the third day of rest, I made a remark to the maid. After that, our room stopped cleaning: on Sunday the cleaning was not done, on Monday I cleaned the room myself (2.5 years old), the attendant apologized that day, but on Tuesday the cleaning was not done again, after contacting the senior maid the cleaning was done. On Wednesday, the same result: the number is not removed (after the scandal, removed). Thursday: oh, miracle, cleaning done! Friday comes and the room is not cleaned again. The registry snaps. I was lucky, I waited for the director of this institution. The result: nothing. The respected director of this institution did not even deign to apologize, he snapped politely. When asked about the cost of cleaning as a service not provided, he replied: go to court. People, if you are ready to live in mud and rudeness, have a rest in this boarding house if you consider yourself worthy of more humane conditions for the money (by the way the cost of the ticket is 13200 UAH) do not go here.
Translated automatically from Ukrainian. View original
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