неприятный осадок bad taste

By itself, the hotel is quite pulling on 2 *, as it is positioned on most sites. Everything would be nothing if not for their organization of work. The sediment remained unpleasant....Location, infrastructure, prices,... all this can be studied in advance. But there were also surprises.
Upon check-in, the price of the room is indicated.
I give money. Then they report - let's give another 1% tourist tax. Of course, there is such a chip in Ukraine, but they took this money from us only in this hotel. In a dozen others, including 4 *, they didn’t throw it on top. Offered without a check and without a tax - they refused and promised to draw a check.
Okay I think. I tried to pay in a cafe - they refuse. They say at check out.
Strange, but "the master is the master. "

When I check out, I see a 10% markup for a cafe. To the question "what is it? " , the answer is "service". Another surprise! Although they may write about it somewhere in "small print", it would be logical to warn about such wonderful pricing.
Further more fun. . .
Since everything is so consistent here, and for everything they throw in%, and they are so baked for the fiscal authorities, I ask for a receipt and a check.
Make "square" eyes and begin to call somewhere. After lengthy negotiations, the “left” receiver is taken out of the printer, it is not clear from whom and to whom. I say that this is a "filkin's letter" without a check without a seal. They answer - "our cash register does not work at all. "
Who is this for?
Think customers are fools themselves!
I would have paid more, because. there was no time to look for another hotel, but why waste money after the fact?!
The residue from such trifles is unpleasant.
One who is dishonest in little things cannot be trusted in anything!