Money down the drain or spoiled mood!

Written: 14 april 2011
Travel time: 28 september — 14 october 2010
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 3.0
Food: 4.0
Amenities: 5.0
Of the pluses, the only one is the location of the resort.
Traveled with my husband in October 2010. Superior room defies any criticism, could not even imagine that such a thing can be so proudly called! The doors were washed for the last time, apparently during the years of construction, what it means to clean the taps, the maids apparently don’t know at all, the smell from the bathroom is terrible, the shelves fall off. Cleaned the truth daily, but only vacuumed and wiped the floors. The maids are all encrypted, no one can answer a single question. We turned to the administrator, with grief in half we chose a less clean, not quite dead room, although for this we had to jump with our feet on the floors, because. the second elevator is turned on only for lunch, and one is constantly busy. In the dining room, the food called "Swedish line" was put into a stupor, it turns out that this is the name of a chopped tomato, a chopped cucumber and a piece of herring... Didn't you know? A couple of days later, apparently, one of the vacationers dashed off a complaint about this, a dietitian came running with questions, after which vinaigrettes and fresh cabbage salads began to appear occasionally...
But it was still possible to survive compared to the treatment! As it turned out, most of the procedures are paid. Free of charge, the treatment of my chronic bronchitis included only an appointment with a doctor who did not say a single intelligible word on the diagnosis, aromatherapy and inhalation. Okay, I paid for the salt room and other procedures, I thought I would heal, but tet, and then an ambush! A crowd of people are stuffed into the salt room, along with children, whom mothers drag there with snot, sick, without shoe covers. Children yell, jump all over the room, trample on the sheets with their feet in shoes (and the sheets, by the way, are reusable, they are given out to cover the next patients). In short, instead of treatment, she picked up a virus there, after which she simply refused to visit the clinic so as not to go to bed completely. Tell me, is it really difficult to make sessions in the salt room and aromatherapy separate, separately for children, separately for adults ???!

What about the entertainment program? Either a nurse screaming karaoke on the ground floor in the dining room, or a disco on the beach as it gets dark, which is simply unrealistic to reach along the broken paths of the night park without breaking your head, because there is not a single lantern along the alley!
We were shocked by the endless conferences, because of which we were constantly transferred from hall to hall, and moved from the table to the table in the nightingale. Most of the participants in these conferences were in an exceptionally semi-sober state.
In general, after the annual vacation in the Ai-Petri sanatorium from the Miskhor sanatorium, we were left in deep shock! I would like to know the reason for such a difference between living conditions, food and treatment in two sanatoriums that belong to the same owner: Ukrprofzdravnitsa. No words, just expressions! Money thrown to the wind, vacation ruined!
Dear owners, is it really impossible to organize the rest of people who pay the full cost of vouchers so that they receive a service corresponding to the cost of those services that they paid for, and not on a par with free social insurance vouchers? After all, this is practiced in the Ai-Petri sanatorium! There are worthy superior rooms, a separate commercial room in the dining room, normal treatment! Why such a nightmarish attitude towards people in the sanatorium Miskhor? The price is higher!
Translated automatically from Russian. View original