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I never had a chance to stay at this hotel in 2015. We planned a vacation with my husband for the May holidays, booked a room and made an advance payment. But the weather let us down - it got cold in the Crimea. We were warmer than there. A week before, I warned the manager Oksana and asked about the return of the advance. I was promised to return it. The promise remained a promise. Moreover, Oksana answered my letters, but she always had some reasons. The last time we spoke was in June. I've been waiting all summer, but there's not before that - there are many vacationers, then the velvet season is also not the time. Almost half a year has passed, and Oksana did not find time to transfer money or say that they do not plan to do this. I do not rate the hotel, but the human attitude.
Translated automatically from Russian. View original
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