Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
Rested in August 2015.2 adults, 3 children.
The review is long, but if you are going to this hotel, I recommend reading and thinking “Is it worth it? ".
Booking:
There are no complaints, we wrote off the hotel manager by mail, discussed the date of arrival, made an advance payment and that's it, the price corresponds to the announced one and does not increase in the future.
Meeting:
Be prepared for the fact that you may be met late and not even warned about it.
We arrived on August 15 on schedule, received the suitcases, leaving the airport building, it was a great surprise that from the crowd of people meeting with signs of different hotels, they did not find the coveted sign "Hotel Irina", although on August 14 they wrote off with the hostess with a reminder about the transfer. It took 15 minutes to meet almost no one left. I did not want to prop up the walls of the airport, besides with 2 small children, so we decided to look for another way to get to the hotel.
I advise you, if you order a transfer from the hotel, then look, for insurance, other ways to get from the airport to Nikolaevka.
Taxi drivers call the price too high and offer to take it at the rate of 1km = 67 rubles. (distance from the airport to Nikolaevka is 50.55 km). Don't settle for this price. We announced to the taxi drivers that we had booked a transfer for 1500 rubles. If you say that for this price you are going, and you will go higher by public transport, then those who want to take you are immediately. Parking at the airport is paid, so private "bombs" leave cars outside the airport, but it's not far, literally 1-2 minutes to walk. While we were waiting for the car, I decided to look again to see if our greeter had appeared. And lo and behold, a man with a sign “Hotel Irina” was waiting at the entrance, the answer to the question “Where were you before and why didn’t you meet at the time” was amazing, it turns out that we arrived early.
Judging by the reviews of other vacationers of the Irina hotel, this is far from an isolated case - http://nikolaevka. com. ua/reviews/nik_hot_irina.html
The driver's name was Anton, he apologized for being late and, as a token of compensation, made a discount of 200 rubles. Despite the fact that the first impression was spoiled, the mood for positive emotions from the rest remained, but in vain ...
Hotel:
The hotel corresponds to the photo posted on the site.
The hotel is located next to the sea, this is true, but I want to note that the sea, but not the beach. The beach in front of the hotel is washed out and unsuitable for recreation.
Hotel area:
The hotel area is small, there are several pavilions in which the cobwebs have apparently never been removed, a very unpleasant sight. There are 2 small pools, in August the water in them does not warm up and is quite cold.
Check in:
The room was not ready for our arrival. We were asked to wait 15 minutes at the reception desk.
In principle, there is nothing terrible in this, you can wait, but while waiting, the administrator expressed dissatisfaction, irritation and her dislike for the cleaner Zinaida. Hotel guests at all do not need to know about internal problems between staff. Leave the showdown closed to guests.
Number:
Our room number 8 was on the second floor, designed for 4 people with the possibility of settling the 5th for an extra charge. fee. The room cost us 2495 rubles. /day. But with that dirt in the room and with the attitude towards guests and the inability to organize order in the hotel, even half of this amount is great, I would not pay even 100 rubles for such a room.
The room has 2 rooms.
One room has 1 double bed, sofa. There are also 2 armchairs, one of which stands in the corner and to which, with all the desire, it is impossible to get through, because on one side there is a table close to it, on the other side there is a sofa, why this chair is needed is not clear.
There is a refrigerator in the room, a TV, air conditioning, an old, old bedside table on which there is a kettle, inside there is a safe that was not working. For 5 guests there was 1 plate and 2 dirty, chipped tea cups in the room. There is a carpet on the floor, which is not vacuumed, but wiped with a dirty floor cloth.
In the other room there is a double bed, as old as a bedside table, a trellis, and, probably, a wardrobe from the First World War, in which guests are invited to hang things. The dimensions of the cabinet were simply surprising, it would be possible to put things in it, well, at least 2 people, but obviously not 5. Gentlemen, well, if you declare that the room is designed for 4 people, this does not mean that you need to provide only a bed. It’s scary to touch the closet, because it seemed that it could just fall apart, apparently the other guests didn’t use it, because there wasn’t a single hanger inside the closet. With a question about the lack of hangers in the closet, contact the administrator.
The surprise on the administrator’s face cannot be expressed in words, why she didn’t understand the hangers for the guests, but nevertheless, after a few minutes of surprise, she asked how many hangers we need, since there were five of us, they asked us to bring at least 5 coat hangers. The administrator also added that they shouldn’t be worried about the room, and you need to contact the cleaners, this position is not clear to me, but oh well ...After 15 minutes, the hangers were brought to us, but they looked like they were all over the hotel and there were only 3, they said “More No! ! ! ". The second room has tiles on the floor and no rug, but maybe it's better than a dirty carpet. Behind the trellis we got packs of cigarettes, cookies from previous guests, it is not clear how the room is cleaned when all this garbage was visible.
One day, sunglasses fell behind the trellis, I had to get them out, but how much cobwebs there were, it’s simply beyond words, apparently they simply didn’t wash there for the entire period of the existence of this hotel.
Shower room + bathroom. There is no rug either in the shower room or in the room itself, to take a shower you need to stand directly on the tiles, well, at least it is unsafe.
Instead of a rug on the floor in front of the toilet, there is a dirty floor rag (I couldn’t resist and photographed the “miracle of the rug” photo), this rag replaces the rug, and they also wash the floors in the toilet. The rag is unpleasant, dirty, it's just a nightmare. Upon arrival, there was one tiny, individual bar of soap, which other hotels provide per guest and a roll of toilet paper. It was announced that this is for all 14 days. To the question “Why did you pay 2500 rubles per day, do you get a place for a bed? » the cleaner said all the questions to the administrator.
But upon arrival, we were given a broom, a scoop and were told “Keep cleanliness yourself” ...
In the week of departure from the hotel (we left on Saturday), they cleaned us once - on Monday. On Friday, a question was asked to the administrator about the cleaning, the administrator replied that the cleaning was carried out as far as possible, and apparently as much as desired. There is no question of any cleaning every other day. Change of bed linen was also very original. On the day when they were supposed to change the linen, there was a child in the room, the cleaning lady asked the child to remove all the bed linen, because she does not have time for this…
Nutrition:
This topic deserves special attention. Dear owner of the hotel Irina, remove the item from the description of the services provided, namely “For extra. We provide complex meals for a fee.
Read the guest reviews, lately they have been completely non-positive, including complaints about complex nutrition, and advice - listen to them, with such an attitude, negative reviews will appear more and more.
On the day of arrival, we decided to have lunch at the hotel, there was practically nothing of the declared dishes, but what we still found had to wait 1.5 hours. In the evening we came to the cafe for dinner. The children ordered dumplings. While waiting for dumplings, there was a feeling that the cooks kneaded the dough, boiled potatoes, mashed and then sculpted dumplings and cooked, waiting for dumplings took 1.5 hours, during which time the children managed to fall asleep, well, accordingly, there was no longer any talk of any dinner, the children were left without supper.
The question was asked “Why so long? ". We were told that the complexes should be ordered in advance, at least 40 MINUTES in advance! ! ! (we waited 1.5 hours).
The next day, we made an order not in 40 minutes, but decided to order lunch right in the morning, but in the morning there was practically nothing from the provided set lunch menu. WHY write 5 soups in the set menu if there is only 1, why write 5 side dishes if there is only 1, etc. ? Ordered for 14 hours what was. But even with a pre-order we had to wait 1.5 hours for our lunch! ! ! ! Dinner also failed, we also expected it for about 2 hours, the children fell asleep again.
A question was asked to the administrator about the service of set meals, why there is practically nothing of what was declared in me and why such a long wait. The literal answer is "We are not going to work at a loss. "
Well, Gentlemen, there really were no crowds of visitors in your cafe.
If for 1 day of serving complex meals in the amount of 500 rubles per person (and we have 2500 rubles from our family) it is to work at a loss, then it’s really easier not to serve anyone at all. Although I will get better, there were still diners, every day at the same time - this is the hotel staff. Apparently, the menu with complexes is designed not for guests, but for staff.
There were no more attempts to eat at the hotel. There are no problems where to eat, there are many cafes and canteens around. Prices are almost the same everywhere.
About prices:
The prices in the hotel are too high, the quality that is offered cannot be worth that kind of money. A little about housing prices, and what options are available. The nearby hotel "Maxim", is also 2 minutes from the sea, provides rooms for a day - 450 rubles. vzr. , 225 rub.
children, the price includes breakfast, beach towels, a massage chair and wi fi, maybe I don’t remember the exact price, if it’s expensive, you can find it even cheaper, but it will be a private sector, and it’s 5 minutes walk to the sea, the price is for person 200 rub. /day.
Advice do not rush to pay for the hotel, there are always places, there are VERY many hotels around, which also have free rooms.
Everyone has a choice, but if you want washed towels, 1 toilet paper, a dirty room, unwashed floors, terrible service, long hours of waiting for lunch / dinner, then you should go to this “wonderful” hotel. But we will never return there, this is the worst hotel we have ever been to.
Apparently the hotel needs a competent leader and perhaps everything will work out well for the hotel.
Good luck!
The review is long, but if you are going to this hotel, I recommend reading and thinking “Is it worth it? ".
Booking:
There are no complaints, we wrote off the hotel manager by mail, discussed the date of arrival, made an advance payment and that's it, the price corresponds to the announced one and does not increase in the future.
Meeting:
Be prepared for the fact that you may be met late and not even warned about it.
We arrived on August 15 on schedule, received the suitcases, leaving the airport building, it was a great surprise that from the crowd of people meeting with signs of different hotels, they did not find the coveted sign "Hotel Irina", although on August 14 they wrote off with the hostess with a reminder about the transfer. It took 15 minutes to meet almost no one left. I did not want to prop up the walls of the airport, besides with 2 small children, so we decided to look for another way to get to the hotel.
I advise you, if you order a transfer from the hotel, then look, for insurance, other ways to get from the airport to Nikolaevka.
Taxi drivers call the price too high and offer to take it at the rate of 1km = 67 rubles. (distance from the airport to Nikolaevka is 50.55 km). Don't settle for this price. We announced to the taxi drivers that we had booked a transfer for 1500 rubles. If you say that for this price you are going, and you will go higher by public transport, then those who want to take you are immediately. Parking at the airport is paid, so private "bombs" leave cars outside the airport, but it's not far, literally 1-2 minutes to walk. While we were waiting for the car, I decided to look again to see if our greeter had appeared. And lo and behold, a man with a sign “Hotel Irina” was waiting at the entrance, the answer to the question “Where were you before and why didn’t you meet at the time” was amazing, it turns out that we arrived early.
Judging by the reviews of other vacationers of the Irina hotel, this is far from an isolated case - http://nikolaevka. com. ua/reviews/nik_hot_irina.html
The driver's name was Anton, he apologized for being late and, as a token of compensation, made a discount of 200 rubles. Despite the fact that the first impression was spoiled, the mood for positive emotions from the rest remained, but in vain ...
Hotel:
The hotel corresponds to the photo posted on the site.
The hotel is located next to the sea, this is true, but I want to note that the sea, but not the beach. The beach in front of the hotel is washed out and unsuitable for recreation.
Hotel area:
The hotel area is small, there are several pavilions in which the cobwebs have apparently never been removed, a very unpleasant sight. There are 2 small pools, in August the water in them does not warm up and is quite cold.
Check in:
The room was not ready for our arrival. We were asked to wait 15 minutes at the reception desk.
In principle, there is nothing terrible in this, you can wait, but while waiting, the administrator expressed dissatisfaction, irritation and her dislike for the cleaner Zinaida. Hotel guests at all do not need to know about internal problems between staff. Leave the showdown closed to guests.
Number:
Our room number 8 was on the second floor, designed for 4 people with the possibility of settling the 5th for an extra charge. fee. The room cost us 2495 rubles. /day. But with that dirt in the room and with the attitude towards guests and the inability to organize order in the hotel, even half of this amount is great, I would not pay even 100 rubles for such a room.
The room has 2 rooms.
One room has 1 double bed, sofa. There are also 2 armchairs, one of which stands in the corner and to which, with all the desire, it is impossible to get through, because on one side there is a table close to it, on the other side there is a sofa, why this chair is needed is not clear.
There is a refrigerator in the room, a TV, air conditioning, an old, old bedside table on which there is a kettle, inside there is a safe that was not working. For 5 guests there was 1 plate and 2 dirty, chipped tea cups in the room. There is a carpet on the floor, which is not vacuumed, but wiped with a dirty floor cloth.
In the other room there is a double bed, as old as a bedside table, a trellis, and, probably, a wardrobe from the First World War, in which guests are invited to hang things. The dimensions of the cabinet were simply surprising, it would be possible to put things in it, well, at least 2 people, but obviously not 5. Gentlemen, well, if you declare that the room is designed for 4 people, this does not mean that you need to provide only a bed. It’s scary to touch the closet, because it seemed that it could just fall apart, apparently the other guests didn’t use it, because there wasn’t a single hanger inside the closet. With a question about the lack of hangers in the closet, contact the administrator.
The surprise on the administrator’s face cannot be expressed in words, why she didn’t understand the hangers for the guests, but nevertheless, after a few minutes of surprise, she asked how many hangers we need, since there were five of us, they asked us to bring at least 5 coat hangers. The administrator also added that they shouldn’t be worried about the room, and you need to contact the cleaners, this position is not clear to me, but oh well ...After 15 minutes, the hangers were brought to us, but they looked like they were all over the hotel and there were only 3, they said “More No! ! ! ". The second room has tiles on the floor and no rug, but maybe it's better than a dirty carpet. Behind the trellis we got packs of cigarettes, cookies from previous guests, it is not clear how the room is cleaned when all this garbage was visible.
One day, sunglasses fell behind the trellis, I had to get them out, but how much cobwebs there were, it’s simply beyond words, apparently they simply didn’t wash there for the entire period of the existence of this hotel.
Shower room + bathroom. There is no rug either in the shower room or in the room itself, to take a shower you need to stand directly on the tiles, well, at least it is unsafe.
Instead of a rug on the floor in front of the toilet, there is a dirty floor rag (I couldn’t resist and photographed the “miracle of the rug” photo), this rag replaces the rug, and they also wash the floors in the toilet. The rag is unpleasant, dirty, it's just a nightmare. Upon arrival, there was one tiny, individual bar of soap, which other hotels provide per guest and a roll of toilet paper. It was announced that this is for all 14 days. To the question “Why did you pay 2500 rubles per day, do you get a place for a bed? » the cleaner said all the questions to the administrator.
But upon arrival, we were given a broom, a scoop and were told “Keep cleanliness yourself” ...
In the week of departure from the hotel (we left on Saturday), they cleaned us once - on Monday. On Friday, a question was asked to the administrator about the cleaning, the administrator replied that the cleaning was carried out as far as possible, and apparently as much as desired. There is no question of any cleaning every other day. Change of bed linen was also very original. On the day when they were supposed to change the linen, there was a child in the room, the cleaning lady asked the child to remove all the bed linen, because she does not have time for this…
Nutrition:
This topic deserves special attention. Dear owner of the hotel Irina, remove the item from the description of the services provided, namely “For extra. We provide complex meals for a fee.
Read the guest reviews, lately they have been completely non-positive, including complaints about complex nutrition, and advice - listen to them, with such an attitude, negative reviews will appear more and more.
On the day of arrival, we decided to have lunch at the hotel, there was practically nothing of the declared dishes, but what we still found had to wait 1.5 hours. In the evening we came to the cafe for dinner. The children ordered dumplings. While waiting for dumplings, there was a feeling that the cooks kneaded the dough, boiled potatoes, mashed and then sculpted dumplings and cooked, waiting for dumplings took 1.5 hours, during which time the children managed to fall asleep, well, accordingly, there was no longer any talk of any dinner, the children were left without supper.
The question was asked “Why so long? ". We were told that the complexes should be ordered in advance, at least 40 MINUTES in advance! ! ! (we waited 1.5 hours).
The next day, we made an order not in 40 minutes, but decided to order lunch right in the morning, but in the morning there was practically nothing from the provided set lunch menu. WHY write 5 soups in the set menu if there is only 1, why write 5 side dishes if there is only 1, etc. ? Ordered for 14 hours what was. But even with a pre-order we had to wait 1.5 hours for our lunch! ! ! ! Dinner also failed, we also expected it for about 2 hours, the children fell asleep again.
A question was asked to the administrator about the service of set meals, why there is practically nothing of what was declared in me and why such a long wait. The literal answer is "We are not going to work at a loss. "
Well, Gentlemen, there really were no crowds of visitors in your cafe.
If for 1 day of serving complex meals in the amount of 500 rubles per person (and we have 2500 rubles from our family) it is to work at a loss, then it’s really easier not to serve anyone at all. Although I will get better, there were still diners, every day at the same time - this is the hotel staff. Apparently, the menu with complexes is designed not for guests, but for staff.
There were no more attempts to eat at the hotel. There are no problems where to eat, there are many cafes and canteens around. Prices are almost the same everywhere.
About prices:
The prices in the hotel are too high, the quality that is offered cannot be worth that kind of money. A little about housing prices, and what options are available. The nearby hotel "Maxim", is also 2 minutes from the sea, provides rooms for a day - 450 rubles. vzr. , 225 rub.
children, the price includes breakfast, beach towels, a massage chair and wi fi, maybe I don’t remember the exact price, if it’s expensive, you can find it even cheaper, but it will be a private sector, and it’s 5 minutes walk to the sea, the price is for person 200 rub. /day.
Advice do not rush to pay for the hotel, there are always places, there are VERY many hotels around, which also have free rooms.
Everyone has a choice, but if you want washed towels, 1 toilet paper, a dirty room, unwashed floors, terrible service, long hours of waiting for lunch / dinner, then you should go to this “wonderful” hotel. But we will never return there, this is the worst hotel we have ever been to.
Apparently the hotel needs a competent leader and perhaps everything will work out well for the hotel.
Good luck!
Translated automatically from Russian. View original
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