Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
4.0
Cleanliness:
4.0
Food:
2.0
Amenities:
6.0
In my review there will be no laudatory songs and enthusiastic words about this boarding house...
More precisely, they can only be about Nature and the Sea, which are in this place! But this is a gift from God, but not the merit of the "praised" administration and some other employees . . (
Undoubtedly, we express our appreciation and gratitude to the work of gardeners who maintain the beauty and well-groomedness of the territory! . .
And now in order. I chose this vacation spot with my husband and young son on the recommendation of friends. Well, it's like a lot of people. .
In November 17) I started monitoring this boarding house, looking at the rooms, living conditions, service, animation, etc. , etc. Well, to be sure to stay up to date with all the moments.
Being informed about rooms of different levels with water supply on time, furniture, to put it mildly, not very good, air conditioners, I immediately indicated in a chat with the administration that the best room was needed. Wherever we travel, living conditions are important to me!
Well, like this . . It is important for me what I will sleep on, where to wash, what to see, the smell in the room . . Therefore, 7700 rubles per room under such conditions, well, that means 7700 rubles.
I watched the video, such a fun flash mob with a bunch of people . . Virtually walked around the territory . . In general, we were waiting . .
Survived the winter, in the spring they already turned on the suitcase mood)
The fact is that at home (well, like many others) we work a lot, worries, running around. And, of course, we were waiting for this holiday very much! I will add that during the vacation we had 2 significant events: this is the anniversary! husband and Fleet Day (husband captain of the first rank of the reserve).
We flew, arrived, got there... They met us well, there is something here, that is . .
Room... From the first impression is normal. Large suite, fresh. When I settled down, I paid attention to several things: pillows with filler dumped in lumps, a soiled sofa with stains, 3-4 clothespins on the balcony and 3 hangers. Well, basically, it's nonsense.
I wrote down what was needed and asked the administration to fix it. Treated with understanding, the maid came and helped with everything...
And then... I didn’t sleep at night: the air conditioner was dripping upstairs on our balcony, in silence, as if in the brain...
In the morning I went to the shower, came out, there was a huge puddle on the floor . . Well, you have to contact again ((
Our shower room was recognized as emergency, everything was leaking from below, and we began to wait for relocation to another room with a category higher . . And already the next day - Birthday! Okay, I think we are not upset, we need to be positive . .
Dining room. Eternally cold monotonous food, matted pasta and shriveled sausages with drops of greasy water on them. Rarely, when it was possible to eat something more or less tasty, boiling water of 40 degrees, which had to be brewed in a bag. Does anyone love this tea? We are not. .
Plus, our family immediately became a bone in the throat of the looking dining room, which should not be allowed to tour service at all with its attitude towards guests. We did not fit into the prescribed time frame for meals.
We took food on time, but we delayed, according to her, the dishwasher, which is "nervous. " Oh guys. Everywhere we run, we hurry, everything is on the move at home. Can you at least not pull on vacation ?!
As a result, on the 4th or 5th day of our stay, having come for lunch, the waitress defiantly took the last tray of food from under her husband’s nose and went behind the curtain . .
Well, here is my usually calm husband, who, on the contrary, always reassured me and urged me to "score" on many things, could not stand such rudeness and called the administration. . .
Has anyone stood up for us? Nothing like this! We were told that “initially we demand increased attention to ourselves” (I don’t understand just what kind of attention . . ) and practically pointed to the door, saying that we can find another place to relax and not spoil the mood of everyone around. Fine?
Of course we decided to leave. The lump in my throat was impossible. After crying all evening, I was in shock! Because of the child, we decided to stay, because where would we start looking for another place, when it is not known when the money to be returned would have been credited to the card and withdrawing them in the Crimea, as you know, is a problem . .
We decided to get in a "friendly hospitable" boarding house and feed only our boy. They themselves refused food (we had it for an additional fee)
In my review there will be no laudatory songs and enthusiastic words about this boarding house...
More precisely, they can only be about Nature and the Sea, which are in this place! But this is a gift from God, but not the merit of the "praised" administration and some other employees . . (
Undoubtedly, we express our appreciation and gratitude to the work of gardeners who maintain the beauty and well-groomedness of the territory! . .
And now in order. I chose this vacation spot with my husband and young son on the recommendation of friends. Well, it's like a lot of people. .
In November 17) I started monitoring this boarding house, looking at the rooms, living conditions, service, animation, etc. , etc. Well, to be sure to stay up to date with all the moments.
Being informed about rooms of different levels with water supply on time, furniture, to put it mildly, not very good, air conditioners, I immediately indicated in a chat with the administration that the best room was needed. Wherever we travel, living conditions are important to me! Well, like this . . It is important for me what I will sleep on, where to wash, what to see, the smell in the room . . Therefore, 7700 rubles per room under such conditions, well, that means 7700 rubles.
I watched the video, such a fun flash mob with a bunch of people . . Virtually walked around the territory . . In general, we were waiting . .
Survived the winter, in the spring they already turned on the suitcase mood)
The fact is that at home (well, like many others) we work a lot, worries, running around. And, of course, we were waiting for this holiday very much! I will add that during the vacation we had 2 significant events: this is the anniversary! husband and Fleet Day (husband captain of the first rank of the reserve).
We flew, arrived, got there... They met us well, there is something here, that is . .
The remaining days, of course, all the positive has already disappeared as if by hand . . The sediment from this approach cannot be conveyed . .
But all the walls of the office of the director and the administration are hung with all kinds of certificates about the lectures heard on improving the quality of service and attitude towards guests and all kinds of thanks... What are your diplomas? Here was a specific situation, albeit, yes, unpleasant, and where is the result? It was easier to evict us from the boarding house so that we would not violate your usual way of life . . Ostrich policy.
I was not too lazy and read even the most distant reviews. Even then, people wrote about cold food, and smelly toilets on the beach, and boring things. And everywhere the director promised to correct, improve and change . . Mmmda.
Thank you for at least hearing (albeit 2 days before our departure) about the change of music in the Dacha. I think that even Kobzon and Verasy would hang themselves from their songs if they listened to them every day in the morning and afternoon and evening! Well, Anna Herman (Kingdom of Heaven) with her "Once a year gardens bloom" on Fleet Day is no comment at all . .
It's a pity, it's a pity... Our rest has deteriorated. Although we tried to tune in to the best ourselves, the tuning fork was constantly knocked down . .
Nevertheless, there were and are people in the boarding house whom we thank: the driver Vladimir, respected maids Elena and Natalya and a sweet friendly woman from Lavender Nina Petrovna . .
Thank you all for the pleasant moments and support. Well, maybe something like that. .
I hope my review (which is radically different from the majority) will in a good way affect the behavior and adjustment of the hotel service of the Yuzhny Administration. Don't leave your acquired skills and knowledge hanging on the wall. .
Good luck!
More precisely, they can only be about Nature and the Sea, which are in this place! But this is a gift from God, but not the merit of the "praised" administration and some other employees . . (
Undoubtedly, we express our appreciation and gratitude to the work of gardeners who maintain the beauty and well-groomedness of the territory! . .
And now in order. I chose this vacation spot with my husband and young son on the recommendation of friends. Well, it's like a lot of people. .
In November 17) I started monitoring this boarding house, looking at the rooms, living conditions, service, animation, etc. , etc. Well, to be sure to stay up to date with all the moments.
Being informed about rooms of different levels with water supply on time, furniture, to put it mildly, not very good, air conditioners, I immediately indicated in a chat with the administration that the best room was needed. Wherever we travel, living conditions are important to me!
Well, like this . . It is important for me what I will sleep on, where to wash, what to see, the smell in the room . . Therefore, 7700 rubles per room under such conditions, well, that means 7700 rubles.
I watched the video, such a fun flash mob with a bunch of people . . Virtually walked around the territory . . In general, we were waiting . .
Survived the winter, in the spring they already turned on the suitcase mood)
The fact is that at home (well, like many others) we work a lot, worries, running around. And, of course, we were waiting for this holiday very much! I will add that during the vacation we had 2 significant events: this is the anniversary! husband and Fleet Day (husband captain of the first rank of the reserve).
We flew, arrived, got there... They met us well, there is something here, that is . .
Room... From the first impression is normal. Large suite, fresh. When I settled down, I paid attention to several things: pillows with filler dumped in lumps, a soiled sofa with stains, 3-4 clothespins on the balcony and 3 hangers. Well, basically, it's nonsense.
I wrote down what was needed and asked the administration to fix it. Treated with understanding, the maid came and helped with everything...
And then... I didn’t sleep at night: the air conditioner was dripping upstairs on our balcony, in silence, as if in the brain...
In the morning I went to the shower, came out, there was a huge puddle on the floor . . Well, you have to contact again ((
Our shower room was recognized as emergency, everything was leaking from below, and we began to wait for relocation to another room with a category higher . . And already the next day - Birthday! Okay, I think we are not upset, we need to be positive . .
Dining room. Eternally cold monotonous food, matted pasta and shriveled sausages with drops of greasy water on them. Rarely, when it was possible to eat something more or less tasty, boiling water of 40 degrees, which had to be brewed in a bag. Does anyone love this tea? We are not. .
Plus, our family immediately became a bone in the throat of the looking dining room, which should not be allowed to tour service at all with its attitude towards guests. We did not fit into the prescribed time frame for meals.
We took food on time, but we delayed, according to her, the dishwasher, which is "nervous. " Oh guys. Everywhere we run, we hurry, everything is on the move at home. Can you at least not pull on vacation ?!
As a result, on the 4th or 5th day of our stay, having come for lunch, the waitress defiantly took the last tray of food from under her husband’s nose and went behind the curtain . .
Well, here is my usually calm husband, who, on the contrary, always reassured me and urged me to "score" on many things, could not stand such rudeness and called the administration. . .
Has anyone stood up for us? Nothing like this! We were told that “initially we demand increased attention to ourselves” (I don’t understand just what kind of attention . . ) and practically pointed to the door, saying that we can find another place to relax and not spoil the mood of everyone around. Fine?
Of course we decided to leave. The lump in my throat was impossible. After crying all evening, I was in shock! Because of the child, we decided to stay, because where would we start looking for another place, when it is not known when the money to be returned would have been credited to the card and withdrawing them in the Crimea, as you know, is a problem . .
We decided to get in a "friendly hospitable" boarding house and feed only our boy. They themselves refused food (we had it for an additional fee)
In my review there will be no laudatory songs and enthusiastic words about this boarding house...
More precisely, they can only be about Nature and the Sea, which are in this place! But this is a gift from God, but not the merit of the "praised" administration and some other employees . . (
Undoubtedly, we express our appreciation and gratitude to the work of gardeners who maintain the beauty and well-groomedness of the territory! . .
And now in order. I chose this vacation spot with my husband and young son on the recommendation of friends. Well, it's like a lot of people. .
In November 17) I started monitoring this boarding house, looking at the rooms, living conditions, service, animation, etc. , etc. Well, to be sure to stay up to date with all the moments.
Being informed about rooms of different levels with water supply on time, furniture, to put it mildly, not very good, air conditioners, I immediately indicated in a chat with the administration that the best room was needed. Wherever we travel, living conditions are important to me! Well, like this . . It is important for me what I will sleep on, where to wash, what to see, the smell in the room . . Therefore, 7700 rubles per room under such conditions, well, that means 7700 rubles.
I watched the video, such a fun flash mob with a bunch of people . . Virtually walked around the territory . . In general, we were waiting . .
Survived the winter, in the spring they already turned on the suitcase mood)
The fact is that at home (well, like many others) we work a lot, worries, running around. And, of course, we were waiting for this holiday very much! I will add that during the vacation we had 2 significant events: this is the anniversary! husband and Fleet Day (husband captain of the first rank of the reserve).
We flew, arrived, got there... They met us well, there is something here, that is . .
The remaining days, of course, all the positive has already disappeared as if by hand . . The sediment from this approach cannot be conveyed . .
But all the walls of the office of the director and the administration are hung with all kinds of certificates about the lectures heard on improving the quality of service and attitude towards guests and all kinds of thanks... What are your diplomas? Here was a specific situation, albeit, yes, unpleasant, and where is the result? It was easier to evict us from the boarding house so that we would not violate your usual way of life . . Ostrich policy.
I was not too lazy and read even the most distant reviews. Even then, people wrote about cold food, and smelly toilets on the beach, and boring things. And everywhere the director promised to correct, improve and change . . Mmmda.
Thank you for at least hearing (albeit 2 days before our departure) about the change of music in the Dacha. I think that even Kobzon and Verasy would hang themselves from their songs if they listened to them every day in the morning and afternoon and evening! Well, Anna Herman (Kingdom of Heaven) with her "Once a year gardens bloom" on Fleet Day is no comment at all . .
It's a pity, it's a pity... Our rest has deteriorated. Although we tried to tune in to the best ourselves, the tuning fork was constantly knocked down . .
Nevertheless, there were and are people in the boarding house whom we thank: the driver Vladimir, respected maids Elena and Natalya and a sweet friendly woman from Lavender Nina Petrovna . .
Thank you all for the pleasant moments and support. Well, maybe something like that. .
I hope my review (which is radically different from the majority) will in a good way affect the behavior and adjustment of the hotel service of the Yuzhny Administration. Don't leave your acquired skills and knowledge hanging on the wall. .
Good luck!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Recommend!!!
- ruined vacation
- Terrible! Deception! A shame! Garbage!
- I do not recommend this resort to anyone!
- We dream of coming back here again and again!
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