Ужасное отношение. Terrible attitude.

To begin with, they settled in the wrong room that we booked, a deluxe room with a sea view on the second floor for 4 people was negotiated. The argument was that the people who lived decided to extend it (but this should be their problem since we had already paid in advance). Oh, and by the way, if we settled in it, then the sea, in order to see it, you need to buy binoculars, because it’s not 15 minutes to the sea, as it was indicated, but 20-30 minutes along a terrible country dusty street (we personally drove by car). As a result, in order not to spoil their vacation, they agreed because they drove over 250 km, arrived late in the evening and were tired, oh, and yes, they don’t have a refund only (in the event that someone dies, it’s written on the site itself. )))) as an apology, it would be possible to issue a discount at least !! ! I warn you right away do not book rooms on the ground floor, to put it mildly, horrific, no matter who lives on top, they will be elephants for you))) Next, I don’t understand why the room should be called “Lux” at least without a kettle, at least give the name “Semi Suite” And if you want a coffee in the morning, buy it for 120 rubles. By the way, about the kitchen - they terribly took a hodgepodge for 400 rubles, this is a nightmare on the wings of the night ! ! I'll go back to the room, for 4 four towels and one small bar of soap. In the morning at 9:20, my friend and I decided to go out to the pool to sunbathe, we were kicked out because they were cleaning the pool and sweeping in this area, to the question why not do this earlier while they were still resting, they answered us in a rude manner, “Maybe we can also clean for you at night ? ? " Well, probably not when people go out to relax by the pool, this is done while everyone is sleeping early in the morning at least ! ! Each room has a table with chairs, the light is turned on only by them at a certain time and turned off at 22:00 only after the scandal they began to cut down at 23:00. It’s not very convenient, because when you came from the beach in the evening while everyone was shopping, they set the table, fried a barbecue, sat down and bang you and turned off the light. To be honest, I don’t understand, people came to rest and not sleep on time. Like this. Decide for yourself but I do not recommend this horror.