Серость Dullness

The hotel is below average. The electricity is cut off endlessly, because the hotel management saves electricity at the expense of vacationers. The food is like from a Soviet canteen. The houses, and we rested in Gorodok 2, our friends - in Gorodok 1 - are dilapidated, everything is crumbling, the plumbing is leaking, rusty, the shells are falling off, there are cracks everywhere, into which insects crawl and jump (not just mosquitoes, flies, but praying mantises, locusts and etc. ). In addition, at the entrance, the manager Moiseiko wanted to cheat us. We paid for the rest through a travel agency, and the manager allegedly missed one ticket in the electronic mail and hinted that it would have to be paid additionally.
At the end of the holiday, she refused the request to issue a certificate from the boarding house or a tear-off coupon, which is given in any sanatorium-boarding house, which indicates that, apparently, the documents of this sanatorium are not in order.
Thank you for your indulgence.