Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
7.0
Cleanliness:
10.0
Food:
10.0
Amenities:
9.0
June 9 returned from Majestic. Rested on the action from SuperDeal 2 families. I liked absolutely everything. Nice, clean and spacious rooms. We lived in a semi-suite - 2 adults and a 6 year old child - and there was enough space. The views from the hotel are amazing. You can just spend the whole day on the balcony of your room! Daily cleaning and change of towels. Great food - lots of it, delicious, fresh. The breakfast is very plentiful - it would be possible to transfer the dessert to dinner, because in the evening you want something sweet. To the chef and all the staff of the restaurant and bar, respect (as it is fashionable to say now), respect and low bow! Special thanks to the waiter Alexander and the bartender Roman for their service, good mood and for our children! Our children (6.7 and 10 years old) were frequent visitors to the bar, ordered all sorts of non-alcoholic cocktails, ice cream and no one ever made a remark to them, did not click on them!
Many thanks to all the maids and technical staff for the cleanliness of the rooms and the territory!
The only claim (rather big) we have to work girls at the reception. Our relative came to the hotel with us, she liked the hotel and she wanted to stay for a couple of days in one of our rooms. We found out if this is possible and how much it will cost. We were told 315 UAH with breakfast and dinner. We agreed and paid. At the same time, they did not provide us with any additional space, although 1 adult and 2 children should already have lived in the junior suite. We asked if there were cots available but they said no. But, fortunately, the children are small, 7 and 10 years old, we somehow settled in the same room. What was our surprise when, having come to dinner, we found out that our guest would not be served dinner today, since dinner is ordered a day in advance. We had to share with her. Coming the next day with her for breakfast, this story repeated itself again.
A question arises for the female administrators of the hotel: "If you know that it will not be possible to feed the guest with dinner and breakfast due to the fact that the boarding house is booked a day in advance, why do you charge money for the boarding house? Take the money for the night and that's it! The restaurant apologized and they said that they would definitely feed us for dinner. We came for the next dinner, but again the same story. It turns out that we forgot to pay for our guest for one more day. Yes, this is our miscalculation, but we are supposed to have dinner? We contacted the reception "We were scolded. But let me, we came to rest, but the girls are at work. Who should run after whom? We, to warn that the guest is staying? Or they could go to the pool, near which we were constantly, since the sea was cold “Or call the room and ask? ” As a result, they called the room at 8 am, waking everyone up, even though our guest had left the day before.
And dinner and breakfast were served to her after she left.
And further. The hotel has a sauna and according to the action we were supposed to have 8 hours of sauna per room and there is an indoor pool. The action was written-use of outdoor and indoor pools. We were warned that all evening hours were already taken. It didn’t matter to us, we signed up in the afternoon. What was our surprise when we came to the sauna and found out that the door to the pool was closed. It turns out that the pool can only be used after 17.00, as a masseur works on the territory of the pool until 17.00. But on the day when we came to the sauna for the first time, the massage therapist had a day off, but the girl from the reception did not give us the key to the pool. We were indignant, why weren't we warned that we would have a sauna without a pool for all 5 days? The answer is silence. The only time we had a sauna for 30 minutes intersected with a pool was when we went into the sauna for those 30 minutes and found that the sauna was off and cold...
We are residents of Crimea, but we prefer to rest abroad, since the phrase "correspondence price-quality-service" is not a concept for Crimea. Rest in the hotel "Majestic" has changed our idea of rest in the Crimea. We really liked it and want to go back there again and again. And how pitiful and insulting it is when, because of some girls who sit in an air-conditioned room, all the staff who work physically and in much worse conditions suffer, while doing their job at 5+
Many thanks to all the maids and technical staff for the cleanliness of the rooms and the territory!
The only claim (rather big) we have to work girls at the reception. Our relative came to the hotel with us, she liked the hotel and she wanted to stay for a couple of days in one of our rooms. We found out if this is possible and how much it will cost. We were told 315 UAH with breakfast and dinner. We agreed and paid. At the same time, they did not provide us with any additional space, although 1 adult and 2 children should already have lived in the junior suite. We asked if there were cots available but they said no. But, fortunately, the children are small, 7 and 10 years old, we somehow settled in the same room. What was our surprise when, having come to dinner, we found out that our guest would not be served dinner today, since dinner is ordered a day in advance. We had to share with her. Coming the next day with her for breakfast, this story repeated itself again.
A question arises for the female administrators of the hotel: "If you know that it will not be possible to feed the guest with dinner and breakfast due to the fact that the boarding house is booked a day in advance, why do you charge money for the boarding house? Take the money for the night and that's it! The restaurant apologized and they said that they would definitely feed us for dinner. We came for the next dinner, but again the same story. It turns out that we forgot to pay for our guest for one more day. Yes, this is our miscalculation, but we are supposed to have dinner? We contacted the reception "We were scolded. But let me, we came to rest, but the girls are at work. Who should run after whom? We, to warn that the guest is staying? Or they could go to the pool, near which we were constantly, since the sea was cold “Or call the room and ask? ” As a result, they called the room at 8 am, waking everyone up, even though our guest had left the day before.
And dinner and breakfast were served to her after she left.
And further. The hotel has a sauna and according to the action we were supposed to have 8 hours of sauna per room and there is an indoor pool. The action was written-use of outdoor and indoor pools. We were warned that all evening hours were already taken. It didn’t matter to us, we signed up in the afternoon. What was our surprise when we came to the sauna and found out that the door to the pool was closed. It turns out that the pool can only be used after 17.00, as a masseur works on the territory of the pool until 17.00. But on the day when we came to the sauna for the first time, the massage therapist had a day off, but the girl from the reception did not give us the key to the pool. We were indignant, why weren't we warned that we would have a sauna without a pool for all 5 days? The answer is silence. The only time we had a sauna for 30 minutes intersected with a pool was when we went into the sauna for those 30 minutes and found that the sauna was off and cold...
We are residents of Crimea, but we prefer to rest abroad, since the phrase "correspondence price-quality-service" is not a concept for Crimea. Rest in the hotel "Majestic" has changed our idea of rest in the Crimea. We really liked it and want to go back there again and again. And how pitiful and insulting it is when, because of some girls who sit in an air-conditioned room, all the staff who work physically and in much worse conditions suffer, while doing their job at 5+
Translated automatically from Russian. View original
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