TOK imeni A.V. Mokrousova 3*– Reviews

37
Rating 5.810
based on
37 reviews
№19 in the hotel rating Sevastopol
8.1 Rooms
5.8 Service
5.8 Cleanliness
5.4 Food
7.2 Amenities
Tourist and health complex named after. A. V. Mokrousova is located in the resort area Uchkuevka, 6 km from the center of the city of Sevastopol. The village of Foros is 34 km from the hotel, and the village of Simeiz is 46 km away. The complex was built: in 1978 - a building and in 1992 - cottages. The main building was renovated in 2002. The area of ​​the hotel is 11 hectares. The complex is suitable for families.More →
аватар kamserg85
 •  traveled 4 years ago
Rating 8.0
Rest was excellent. We specially arrived not at the height of the season, but in September, in the hope that there would be few people, but the camp site was filled to capacity, which at first upset. The territory is very quiet and comfortable, there are a lot of people only in the dining room, but if you don’t rush to the opening, then you can eat calmly, the food is monotonous, but you never left hungry. … More ▾ Rest was excellent.
We specially arrived not at the height of the season, but in September, in the hope that there would be few people, but the camp site was filled to capacity, which at first upset. The territory is very quiet and comfortable, there are a lot of people only in the dining room, but if you don’t rush to the opening, then you can eat calmly, the food is monotonous, but you never left hungry.
We were settled fairly quickly, the girls at the front desk are very polite and attentive to the wishes upon check-in.
The room we got is quite decent, not in the old building, everything is clean and tidy. They cleaned every other day, the staff is very young (looking like students or schoolchildren) and probably because of this they are not very fast and polite. There is a TV in the room, but it shows only two channels, Wi-Fi in the room practically does not catch, but it is everywhere on the territory. We came to relax, breathe the sea air, so the technical inconvenience did not upset us much, on the contrary, there were more reasons not to sit in the room. It is very convenient that the transfer brings and takes away right before the flight, no need to plan, everything was thought out for us.
A bit boring in the evenings, the cafe on the beach was no longer working, discos only for children. There are no films in the summer cinema, nor any other entertainment on the territory. I liked the park next to the camp site, walking distance, many pedestrian alleys, benches and all this next to the sea. It is very convenient that there is a swimming pool on the territory of the camp site, when the sea is stormy it helps a lot. You can swim every day regardless of the weather. Of the minuses, this is perhaps the lack of lighting near some buildings, the lack of a medical center and the fact that there is no ATM on the territory and nearby.
The rest turned out to be quite budgetary and it all depends on your own mood. We rested and gained health by the sea, and this is the main thing!
аватар lesha.nikolayev
 •  traveled 4 years ago
Rating 8.0
Nice stay at a reasonable price. My wife and I are not the first time in the Crimea, but in Sevastopol for the first time. We liked everything except for the lighting and the road to our building. We understand that the construction has just ended and not everyone has time, the season is difficult, but I would like all the shortcomings to be taken into account and corrected. … More ▾ Nice stay at a reasonable price. My wife and I are not the first time in the Crimea, but in Sevastopol for the first time.

We liked everything except for the lighting and the road to our building. We understand that the construction has just ended and not everyone has time, the season is difficult, but I would like all the shortcomings to be taken into account and corrected. We lived in building 19. The room is good, new and comfortable. The rooms have everything you need to relax. Very polite maids and all the staff in general.

The food is modest, enough for everyone and for the price that we paid quite decent. We bought a full board and did not regret it, you can walk, relax and not worry about anything.
Laundry service on site was a nice bonus.
Huge area, clean beach and large pool. There is a lot of greenery and there is an opportunity to sit in the shade on the bench. Near a chic park and many cafes. The city center is close and very easy to get there.

There are electric cars on the territory, but they rarely carry guests. Please organize regular trips of these cars, at least for transporting guests with suitcases from the reception to the room.
The overall impression was excellent. We will definitely come back next year.
аватар vasyutinanata
 •  traveled 4 years ago
Rating 10.0
Prior to that, I had been vacationing in Turkey for several years, at first it was unusual, but the more time I spent here, the more advantages I found. Great staff - always listen, help, never object. Excellent food, I rested for 8 days and every day a new dish appeared, the chef is a real master. The animators work well, thanks to the girls who taught water aerobics. … More ▾ Prior to that, I had been vacationing in Turkey for several years, at first it was unusual, but the more time I spent here, the more advantages I found. Great staff - always listen, help, never object. Excellent food, I rested for 8 days and every day a new dish appeared, the chef is a real master. The animators work well, thanks to the girls who taught water aerobics. There is a medical center where you will always be helped. The sea is very clean. And for children, this is a real paradise: a magnificent playground, a swimming pool, animators hold many activities for them. Now I will only rest here.
Advantages: good service, excellent food, animation for children, accommodation for different budgets.
Cons: didn't find it.
аватар aaaaa-5.72
 •  traveled 4 years ago
Rating 2.0
I don’t know who wrote the good reviews, but it feels like I was resting in another hotel! Until 2020, everything was fine: food, service, and cleanliness. I have been going there with my son for 6 years now. But the summer of 2020 was a terrible horror !! ! TOK Mokrousov was leased to the Biblio-Globus travel agency, and HELL began! He decided not to invest money at all this summer! The food was terrible, but not enough! People coming towards the end of dinner could eat only pasta. … More ▾ I don’t know who wrote the good reviews, but it feels like I was resting in another hotel! Until 2020, everything was fine: food, service, and cleanliness. I have been going there with my son for 6 years now. But the summer of 2020 was a terrible horror !! ! TOK Mokrousov was leased to the Biblio-Globus travel agency, and HELL began! He decided not to invest money at all this summer! The food was terrible, but not enough! People coming towards the end of dinner could eat only pasta. Dirty dishes, dirt in the rooms, lack of staff, uncleaned territory, rooms sold twice - this is not a complete list of what was happening there this year. I was saved only by the fact that I booked early and we (those who booked directly with TOK) were taken care of by a girl from the old staff (the rest of the old staff were all fired), and the maids in the houses were old, so our houses were clean. And the buildings were not cleaned for a week and the linen was not changed as much. In 2021, I’ll still take a chance and go again, because I really like the place itself, and there is little hope that there will be changes for the better.
аватар olchik-sab
 •  traveled 4 years ago
Rating 9.0
I really want to share my experience! The first time we came with our son to the Crimea and did not regret it. Rested for two weeks from 5 to 19 August. Many thanks to all the staff, you are so great! The boarding house is very good, as it is located on the beach and the windows overlook the sea. Breakfast is good but modest. … More ▾ I really want to share my experience! The first time we came with our son to the Crimea and did not regret it. Rested for two weeks from 5 to 19 August. Many thanks to all the staff, you are so great! The boarding house is very good, as it is located on the beach and the windows overlook the sea. Breakfast is good but modest. Not Turkey, but for the price we paid for the tour it was very good. Cleaning is not every day, but if you ask for additional cleaning, they always meet. The rooms are large, modern and bright, we got a room in a large new building. The downside is that there is no kettle and hairdryer in the rooms, you also need to buy drinking water in the room yourself, but this did not spoil our vacation. The son is delighted with the huge playground and pool, animation every day, the territory is closed and guarded, so you can safely let the child go for a walk. The beach is very clean, there are few people and it pleased. Beach towels are not provided, so it's best to bring your own. Nearby there is a wonderful cafe, everything is fresh, the price is expensive. We really liked the park next to the camp site, there are many playgrounds, there is where to walk in the evening. You can quickly get to the city center, we were very satisfied. Thank you very much again!
аватар ealla1980
 •  traveled 4 years ago
Rating 4.0
We went to this hotel, as there were no vacancies for 2 weeks in other hotels with a pool throughout the Crimea. We arrived early in the morning at the hotel, but the check-in was after 14.00. For an early check-in, we decided to pay 2 tr. and do not wait 14 hours with a crowd of tourists, because after passing through the territory they understood in which buildings accommodation would be better, and the likelihood of getting into good buildings is minimized when a large number of tourists are settled. … More ▾ We went to this hotel, as there were no vacancies for 2 weeks in other hotels with a pool throughout the Crimea.

We arrived early in the morning at the hotel, but the check-in was after 14.00. For an early check-in, we decided to pay 2 tr. and do not wait 14 hours with a crowd of tourists, because after passing through the territory they understood in which buildings accommodation would be better, and the likelihood of getting into good buildings is minimized when a large number of tourists are settled.

The unkempt territory caught my eye, the gardener, I think, is not there at all.

The best buildings are "Palma", "Marine" and closer to the pool and the sea. But it is better to take from the 2nd floor, otherwise there will be no view. Standard room, after renovation, good. When we checked in, they gave us towels a day later, as they said that some of them didn’t even have enough bedding. Towels are not allowed to be taken out of the room. For two weeks they did not change either towels or bedding, although they asked. The room has a refrigerator, TV. There is no hair dryer.

There is a nice big swimming pool on site. Water aerobics takes place every day at 11 am. For water aerobics "5". Lots of sunbeds, enough for everyone, free.
The beach is sandy, urban, sunbeds are paid. The beach is not always cleaned.
The most negative point is the DINING ROOM, called a restaurant. For several days there were queues in the building of the dining room itself, as already described. You go into the dining room there are no mugs, no plates, and if there is, then there is no food. The child refused to go to the dining room, as there was nothing special to choose from and constant hassle due to the need to get utensils and food. How humiliating! One girl asked to take out watermelon, cheese, sausage. She was told that there was nothing, if you need to go to the store)))). Verbatim. The service staff is rude, rude, arguing (they work with students who have not been explained that it is impossible to behave like this with tourists who paid money for all this). I'm not picky, but this is the first time I see such an attitude.
I rested for the same money in better hotels.
In any case, the rest is good, the sea, the sun, the pool. But you need to exclude the dining room from it.
аватар almatova.93
 •  traveled 4 years ago
Rating 10.0
We got to the hotel by accident. Due to the pandemic, I had to abandon my trip to Turkey and went to get acquainted with our resorts of the vast Motherland) Heard reviews from friends vacationing last year in this hotel. Never regretted their choice. We were settled pretty quickly, despite the fact that we were brought from one transfer in a large group. … More ▾ We got to the hotel by accident. Due to the pandemic, I had to abandon my trip to Turkey and went to get acquainted with our resorts of the vast Motherland)
Heard reviews from friends vacationing last year in this hotel.
Never regretted their choice.
We were settled pretty quickly, despite the fact that we were brought from one transfer in a large group.
They offered two buildings to choose from, we settled closer to the sea and the pool in the Marine building.
Family two-room suite, modern renovation, clean and quite comfortable. We rested with a child and the presence of two isolated rooms was an additional plus for a comfortable stay.
They spoiled the view of the building in front of our room a little, but the sea from the balcony could be seen perfectly.
Very large area, lots of greenery. My son loves the playground and the pool. The hotel is located right on the seafront. Everything is very close and conveniently located. There is a cafe on the beach with reasonable prices for the resort and discos in the evenings.
There was no time to be bored. We enjoyed the sea, the pool, the magnificent park near the hotel.
Convenient transport interchange, you can reach the city center in 20 minutes.
Food bought three meals a day. The food is plentiful, but not very varied. The food is like at home, tasty, a lot, but without delicacies. Fruits and vegetables are local, not exotic.
We didn’t go hungry, we even gained some weight.
The room was cleaned every other day, bedding and towels were changed every 5 days, upon request, they can be changed earlier (as stated at the reception), but everything was fine for us anyway.
Of the minuses, weak internet in the room, on the territory it catches Wi-Fi better.
аватар shn2010
 •  traveled 4 years ago
Rating 2.0
For a week, the room was not cleaned even once, I even took out the garbage myself and bought garbage bags myself. Towels were not changed by the end of the week, they were already bursting with dirt. There is no soap, no shampoo, nothing, only toilet paper, naturally there is no hair dryer in the room either, there is no kettle even for a fee to rent. … More ▾ For a week, the room was not cleaned even once, I even took out the garbage myself and bought garbage bags myself. Towels were not changed by the end of the week, they were already bursting with dirt. There is no soap, no shampoo, nothing, only toilet paper, naturally there is no hair dryer in the room either, there is no kettle even for a fee to rent. The food in the canteen was disgusting! Just not edible! Dirty dishes, spoons and forks had to be washed. The tables are not wiped, that is, he sat down at a dirty table after he was free, and before that you wait for some table to be free. In short, we ate only for breakfast, since most of the nearby establishments are closed in the morning. But it is difficult to name what we had breakfast, even bread and butter could not be eaten, since it is not butter or even margarine, but some kind of cheap spread. Only the beautiful clear sea left a positive impression. We got a room in building 15, judging by the smell, the building is apparently new, respectively, and the repair in the room is also decent, but everything else is just awful!
аватар PotapovaElVl
 •  traveled 4 years ago
Rating 3.0
Only the sea did not disappoint. Bathed with pleasure. In short, the service is disgusting. The rooms are not cleaned, the garbage is not taken out, towels and bed linen are not changed. The food is terrible! It's not tasty! Everything is cold. There is often not enough food for everyone. From the children's menu only dry breakfasts. … More ▾ Only the sea did not disappoint. Bathed with pleasure.
In short, the service is disgusting. The rooms are not cleaned, the garbage is not taken out, towels and bed linen are not changed.
The food is terrible! It's not tasty! Everything is cold. There is often not enough food for everyone. From the children's menu only dry breakfasts. The dishes are washed poorly and, as a rule, they are dirty and in general there is dirt in the dining room! Equipment is also often lacking.
If a guest with a paid 3 meals a day goes on an excursion and does not get to lunch, then this is his problem. As they told us at the reception - they themselves are to blame. Once paid, then must be present. CURRENT will not provide dry. soldering on the road and does not compensate for this in any way.
There are no toilets, showers or foot washers on the beach. Sun loungers are paid.
The common toilets on the territory of the TOK are constantly dirty, it is not possible to enter.
In the children's pool, children cut their legs with something. Such cases were repeated many times.
Honey. block in TOK does not work. There is no nurse. I couldn't even find a thermometer.
The children's playground is good.
Animation for children began to work somewhere from July 3rd. My child is 3 years old, he did not participate in these activities, but the older guys seem to like it.
The air conditioners in the rooms do not work.
There are no kettles in the rooms. For the whole complex there is only 1 cooler at the reception.
Problems with drinking water.
A hair dryer is generally something unreal.
To all the claims of the guests, the director only promises that everything will work out soon. However, nothing has changed in 20 days of our vacation.
Biblio-Globus refused to reschedule the tour (purchased back in March) for another time and return the money too. So, unfortunately, there was no financial opportunity to leave this place.
Vacation ruined!! !
аватар
 •  traveled 10 years ago
Rating 9.0
Everything is 5+, I have a comparison (naturally with foreign ones), service, attitude with vacationers, You arrive, no problems: the market, cafes and everything you want, , , I plan this year from 23.07, … More ▾ Everything is 5+, I have a comparison (naturally with foreign ones), service, attitude with vacationers, You arrive, no problems: the market, cafes and everything you want, , , I plan this year from 23.07,
Review from — vOtpusk.ru
Show more »


avatar tolya-popov_42
8 years ago  •  2 subscribers 1 answer
HOTEL EXPERTS
Attractions
Sapun Mountain
Rating 9.0
Crimea, Sevastopol
Nature, Story
Ancient city of Chersonese
Rating 8.5
Crimea, Sevastopol
Story, architecture

Туристско-оздоровительный комплекс им. А. В. Мокроусова расположен в курортной зоне Учкуевка, в 6 км от центра города Севастополя. Поселок Форос находится в 34 км от гостиницы, а поселок Симеиз – в 46 км. Комплекс был построен: в 1978 г. – корпус и в 1992 г. – коттеджи. Реконструкция главного корпуса была проведена в 2002 году. Площадь территории отеля составляет 11 га. Комплекс подойдет для семейного отдыха.

Location Расстояние от комплекса до аэропорта Симферополь составляет 55 км.
Description of the beach Протяженность – 250 м, в 50-200 м от комплекса. Действует пропускная система. К услугам отдыхающих бар и водные аттракционы за дополнительную плату.
  • 1st line
  • private beach
  • sand beach
In a hotel

На территории есть магазин. К услугам гостей камера хранения багажа. Стойка регистрации работает круглосуточно. Оборудованы места для курения. Предоставляются фотоуслуги.

  • restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • free wi-fi
  • hairdresser/beauty salon
  • doctor
For kids
  • children's swimming pool
  • playground
  • kids club
Entertainment and sports Спортивная площадка (волейбол, футбол, баскетбол), библиотека. В отеле можно арендовать спортивный иныентарь.
  • jacuzzi
  • volleyball
  • basketball playground
  • animation
  • organization of excursions
Description of rooms

Отель предлагает проживание в номерах или деревянных коттеджах.

  • cable/satellite TV
  • fridge
  • balcony/terrace
  • bath / shower (not in all rooms)
  • air conditioner (not in all rooms)
  • plasma tv (not in all rooms)
The address ул. Челюскинцев 115, г. Севастополь, Северная сторона, 99002, АР Крым
Phones: Тел: +7 (8692) 71-50-30 (круглосуточно) Тел/факс: +7 (8692) 71-52-41 Моб.: +7 (978) 801-18-46 Моб.: +7 (978) 801-18-46
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
Отель предоставляет услуги yes. Вы можете прекрасно провести время за игрой в волейбол, баскетбол. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб.