Roksolana 2*– Reviews

2
Rating 1.510
based on
2 reviews
2.0 Rooms
1.5 Service
1.0 Cleanliness
2.5 Food
2.0 Amenities
Hotel Roksolana is located in the Sudak Valley, in a quiet cottage area of ​​Sudak, not far from the sea and the water park. Across the road, opposite the main entrance to the hotel, the Taraktash River flows.More →
аватар klimovayar
 •  traveled 12 years ago
Rating 1.0
when we arrived we were just shocked. m. to a number of long-term construction. service staff is rude. to the beach at least 1.5 km. although they write 600m. the beach is dirty. I threw away 3 pairs of shoes. There is no lighting on the road at all, so in the evening there is no talk of walking with children at all. … More ▾ when we arrived we were just shocked. m. to a number of long-term construction. service staff is rude. to the beach at least 1.5 km. although they write 600m. the beach is dirty. I threw away 3 pairs of shoes. There is no lighting on the road at all, so in the evening there is no talk of walking with children at all. the rooms are a mess. even rinsing after the beach is not possible, you can get scalded (more than once this happened). we were able to live there for 5 days, the nerves could no longer stand it (the endless drinking of the owners of the hotel (the so-called), a lot of their friends, more than vacationers). in short, I also did not believe the reviews at one time, as a result, a spoiled vacation, a lot of spent nerves and money. shame on the operators (Yaroslavl) and the hotel administration.
аватар grigorieva1
 •  traveled 12 years ago
Rating 2.0
If you want to fill your vacation with Ukrainian rudeness and disgusting service, this is the hotel for you. We vacationed in July 2012. 1. For the first 5 days, the water in the shower went like this: 10 seconds - hot, 10 seconds - warm, 10 seconds - cold. Those. you need to manage to wash yourself in a warm one . … More ▾ If you want to fill your vacation with Ukrainian rudeness and disgusting service, this is the hotel for you. We vacationed in July 2012.
1. For the first 5 days, the water in the shower went like this: 10 seconds - hot, 10 seconds - warm, 10 seconds - cold. Those. you need to manage to wash yourself in a warm one . . When we asked the administration, we received the answer “Everyone has it. We can't fix anything. " Then for 2 days the hot water disappeared completely. “Dear” administrator Oksana told me that this was due to an accident in the city (although there is probably a baller in the hotel) and she does not know when everything will be fixed. After 2 days hot water appeared, but now it was given only from 7 to 8 pm. We didn’t have time - it’s not fate to wash ourselves today! Mothers with children were in shock, quarreling with the administration, but this did not lead to anything.
2. The room is not cleaned at all, bed linen and towels are not changed, even the garbage is not taken out. I told the administrator that any self-respecting hotel cleans up the garbage in the rooms once a day. Oksana said: clean up the garbage yourself - the container is in front of the hotel! I have not seen such rudeness anywhere else... although we rested in Ukraine, and in Belarus, and in Russia.
3. From the sea, the hotel is 15 minutes walk along the road strewn with stones. Those. girls, forget about heels. In the evening, you can only walk to the cafe along this road in sneakers.
4. The reception says: "We are not responsible for valuables left in the room. " I immediately question: Is there a safe in the room or at the reception. Answer: There is no safe anywhere and when you leave the hotel you must give the key to the guard! Those. think: either take all the money to the beach or in the room, where if anything . . no one is to blame . .
5. Well, from minor shortcomings: the window and the door from your room (which overlook the common corridor) will be closed with a curtain, which is translucent especially if you turn on the light in the room in the evening. We came and thought - to change in the dark or let everyone see . . I will change in the light . . Well, there is no soap or shower gel in the room (usually all self-respecting hotels have it).


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HOTEL EXPERTS

Отель Роксолана находится в Судакской долине, в тихом коттеджном районе г. Судака, недалеко от моря и аквапарка. Через дорогу, напротив главного входа в отель протекает река Таракташ.

In a hotel

Кафе-бар, чайхана.

  • cafe/bar
  • open pool
  • parking
Entertainment and sports
  • organization of excursions
Description of rooms

Номера класса полулюкс и стандарт.

In the rooms

Кондиционер, холодильник, телевизор, санузел с душем и горячей водой.

The address г. Судак, ул. Лучистая, 7
Phones: +38 (050) 635-27-27
+38 (067) 567-92-29
+38 (067) 633-93-92
+38 (065) 663-61-82
Website: Roksolana
FAQ
Какие развлечения есть в отеле?
В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.