Lovely hotel

Written: 26 february 2014
Travel time: 9 — 15 march 2013
Who does the author recommend the hotel to?: For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 9.0
Cleanliness: 7.0
Amenities: 10.0
We were looking for a hotel near the embankment so that we didn’t have to walk far and it wasn’t scary to return in the evening, because. it gets dark early in March.
Pros: Luxurious rooms with a large bed, beautiful furniture and a terrace with sun loungers and a swing. If it was summer, then I would not go out anywhere, I would sunbathe on the terrace. And what a view of the promenade and the sea. There are ironing boards with an iron in the corridor, you don't have to run for an iron to the administrator, as in other hotels. The same situation with the kettle and hair dryer - they are in the room. In general, a relaxing holiday, no one interferes, everything is there. Towels were changed every day. Bed linen is white.
Minuses:

1. When you call on the phone to book a room, the woman on the other end of the line is rude, talking very unpleasantly. This spoiled the mood, but during the rest we never saw her. I don’t know who it is, maybe the hostess, but you need to be more polite with those who pay you money.
2. Late check-in time. Our train arrived at 5 am, and check-in at 2 pm, when we arrived, we were not offered to leave our bags. I had to sit at McDonald's and wait for the check-in time. In Yalta, all establishments mostly open at 10 a. m. , and it was cold outside. When they got tired of sitting, they called that woman, she apologized and asked to return. The security, they and the administrators still allowed to leave the bags.
3. The dishes were not washed after the previous guests, there was fish in one of the plates. More on the issue of cleaning: replace bleach with another cleaning agent, there is nothing to breathe in the room after cleaning.
4. Narrow bathrooms, narrow showers, especially there will be uncomfortable for overweight people. Take a room with a smaller balcony, but with a large bathroom.
Conclusion: the minuses are fixable, so I regret that I did not know about this hotel earlier.
Translated automatically from Russian. View original