Хороший отель с посредственным сервисом Good hotel with mediocre service

Were in the Crimea in early October. Places were booked at the hotel "Yalta - all year round". For those who do not need the first coastline and unassuming service - a good option. A comfortable minivan runs to the beach from the hotel every hour. Very nice and freshly renovated hotel with pool and parking for hotel guests. Excellent and inexpensive food.
BUT... the service must be taught to all staff. And it seems to me that it is necessary to start with the manager, because many things are simply not included in the duties of the staff. At the same time, any requests are responded to quickly and try to fulfill them.
And I'm not picky, but I've been to different countries and I'm used to the fact that even 3 * means a completely worthy service. When I asked why the maid did not make the bed, they told me with great surprise at the reception: "Why should she make the bed for you? " This is despite the fact that I don’t scatter things and don’t turn the bed over - I’m just used to it : ) Towels are changed every 3 days and they absolutely don’t want to do it earlier, even when it comes to a foot towel thrown on the floor and completely wet. You can easily have a torn towel in your pile - they change it without problems, but somehow unpleasant.

To put the car in the parking lot, you need to get out of the car, go to the gate and, after pressing the button, quickly move towards the car, because. gates are hinged and can hurt. Same procedure for check out. What prevents you from installing a button at a distance from the gate on a separate post, without having to run back and forth?