Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
1.0
Food:
5.0
Amenities:
6.0
The hotel claims to be one of the best in Europe and the Crimea, but it is very difficult to call it the best. Let's start with the fact that the face of the hotel is directly its employees, but when the hotel staff, and in particular the reception (reception and accommodation service) stand with sour faces, the hotel guest does not even want to approach. You ask for help, the reaction is appropriate, no one wants to help with anything !!!
There is a staff turnover in the hotel, there is a recruitment of new employees, only for some reason when new employees arrive, they are trying with all their might to survive and not be allowed to work. A big request to pay attention to the supervisor Marina Volzhenskaya!!!!
When you come to get a job, this lady tries to stop you in every way. Interns, newcomers simply run away because such an attitude is unbearable, and in particular on her part. If it was only about interns, then her attitude towards hotel guests is no different from employees. I ask management to take action against this lady. This is the face of the hotel. Aren't you ashamed, you are not afraid to lose your reputation, so forgive such employees not only you don't want to get a job, and you don't want to come to rest. Take action, otherwise we will be forced to contact the appropriate authorities, who will deal with both your employees and everything that happens in this hotel, which claims to be the best hotel in Crimea.
There is a staff turnover in the hotel, there is a recruitment of new employees, only for some reason when new employees arrive, they are trying with all their might to survive and not be allowed to work. A big request to pay attention to the supervisor Marina Volzhenskaya!!!!
When you come to get a job, this lady tries to stop you in every way. Interns, newcomers simply run away because such an attitude is unbearable, and in particular on her part. If it was only about interns, then her attitude towards hotel guests is no different from employees. I ask management to take action against this lady. This is the face of the hotel. Aren't you ashamed, you are not afraid to lose your reputation, so forgive such employees not only you don't want to get a job, and you don't want to come to rest. Take action, otherwise we will be forced to contact the appropriate authorities, who will deal with both your employees and everything that happens in this hotel, which claims to be the best hotel in Crimea.
Translated automatically from Russian. View original
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