Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Service:
1.0
It was not possible to get to the hotel, because the hotel administration accidentally made a mistake in the dates of our reservation and as a result we were left without a room for the planned vacation. We did not hear any apologies addressed to us or solutions to the problem. Rude receptionist said she would call back, but never called back. Surely everything that is done is done for the better. But a HUGE THANK YOU to the hotel for the first impression and care for the guests, who will never become permanent. The hotel booking service is trying to save the situation, let's see how it all ends... .
Translated automatically from Russian. View original
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