Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
8.0
Cleanliness:
10.0
Food:
8.0
Amenities:
10.0
We chose the hotel because it is new, we handed it over in December 2019. It played its cruel joke.
Transfer to the ski lifts was important. We were offered 3 different time intervals of departure to the ski lift by appointment, signed up for 9. Arriving at the scheduled time dressed and with equipment, we were told that we would not take 2 people, sorry, you can wait an hour until 10 and then you will go. Nobody warned that this could be. Do not stand ready to ride for an hour, let's go by taxi. And so the whole holiday went on, there by taxi, back by transfer. So at least 4 people are traveling with you, then there should be no problems with this.
Restaurant. There is no menu at all, only what the waiter calls from memory, you can order, there are no prices. The staff in the restaurant (and the kitchen is open) behave provocatively, sing songs, shout something, joke loudly. The food is delicious, by the way. Bograch - 100 UAH, mushroom soup - 75 UAH.
And the highlight of the program: having driven all day, we came home in the hope of eating and washing. They could only eat mushroom soup, as the light was gone and everything was running on a generator. Ok, we eat soup, the light disappears again, then appears, as a result, after waiting a little more than usual, we took the entire order and fed. When we got to our room, we found that there was no water. At all. I had to go to bed unwashed, because at first they promised to fix everything "in an hour", then after another 2 hours, then at midnight. In the morning the water did not appear, and we have a train. The administrator Svyatoslav entered the position and let him into the room on the first floor to wash himself, since there was water, although there was little pressure. We lived on the 5th floor, where the water is always summer, but not hot, it seems that the pump does not have enough "strength" to raise water to the top floor.
The hotel is new, cool, experienced staff in the form of Svyatoslav is +, but there are shortcomings that need to be addressed.
Transfer to the ski lifts was important. We were offered 3 different time intervals of departure to the ski lift by appointment, signed up for 9. Arriving at the scheduled time dressed and with equipment, we were told that we would not take 2 people, sorry, you can wait an hour until 10 and then you will go. Nobody warned that this could be. Do not stand ready to ride for an hour, let's go by taxi. And so the whole holiday went on, there by taxi, back by transfer. So at least 4 people are traveling with you, then there should be no problems with this.
Restaurant. There is no menu at all, only what the waiter calls from memory, you can order, there are no prices. The staff in the restaurant (and the kitchen is open) behave provocatively, sing songs, shout something, joke loudly. The food is delicious, by the way. Bograch - 100 UAH, mushroom soup - 75 UAH.
And the highlight of the program: having driven all day, we came home in the hope of eating and washing. They could only eat mushroom soup, as the light was gone and everything was running on a generator. Ok, we eat soup, the light disappears again, then appears, as a result, after waiting a little more than usual, we took the entire order and fed. When we got to our room, we found that there was no water. At all. I had to go to bed unwashed, because at first they promised to fix everything "in an hour", then after another 2 hours, then at midnight. In the morning the water did not appear, and we have a train. The administrator Svyatoslav entered the position and let him into the room on the first floor to wash himself, since there was water, although there was little pressure. We lived on the 5th floor, where the water is always summer, but not hot, it seems that the pump does not have enough "strength" to raise water to the top floor.
The hotel is new, cool, experienced staff in the form of Svyatoslav is +, but there are shortcomings that need to be addressed.
Translated automatically from Russian. View original
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