Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
3.0
Cleanliness:
2.0
Food:
3.0
Amenities:
4.0
The hotel is really new, but when we entered the rooms we felt a clear smell of sewage waste, to the request to change the rooms the answer was - "there are no free homers. "
The kitchen leaves much to be desired, they ordered a veal steak - rubber... the waiters do not bring change when calculating. The housekeeping service is also strange: at the reception they promised that someone would come within 15 minutes, after 45 minutes. went in search of a cleaning lady on their own. Receptionist Ivan tyrant, guided by a list of ridiculous rules saying that with their food and drinks, customers are not allowed to be on the territory of the hotel (even in the case of baby food and mixtures), despite the fact that there is no children's menu.
We decided to leave this wonderful hotel earlier and asked for a refund. Except for the days already gone by. The same administrator, Ivan, first promised to do this, and then changed his mind, as a result of which he also called security... the rest was spoiled by the incompetence of the staff... the hotel's rating is clearly overestimated...
It's up to you to go there or not, but we're out of luck. . .
The kitchen leaves much to be desired, they ordered a veal steak - rubber... the waiters do not bring change when calculating. The housekeeping service is also strange: at the reception they promised that someone would come within 15 minutes, after 45 minutes. went in search of a cleaning lady on their own. Receptionist Ivan tyrant, guided by a list of ridiculous rules saying that with their food and drinks, customers are not allowed to be on the territory of the hotel (even in the case of baby food and mixtures), despite the fact that there is no children's menu.
We decided to leave this wonderful hotel earlier and asked for a refund. Except for the days already gone by. The same administrator, Ivan, first promised to do this, and then changed his mind, as a result of which he also called security... the rest was spoiled by the incompetence of the staff... the hotel's rating is clearly overestimated...
It's up to you to go there or not, but we're out of luck. . .
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Rude attitude towards customers
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