Bad staff!

Written: 10 july 2015
Travel time: 6 — 12 april 2015
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 4.0
Food: 6.0
Amenities: 3.0
I’ll start with the pros: the rooms are clean, there are no problems with water, the food is tolerable, they even took into account my wishes about the fact that I don’t eat all the products
cons: 1) no insulation! (I literally heard the conversation on the phone in the room below)
2) purity selectively. example: someone's buckwheat crumbled under the table. after we ate them and saw, well, I think maybe the waiters didn’t have time or didn’t notice right away, but no . . this buckwheat lay under that table for at least 3 days.

3) the staff (at that moment there were not many of them, but there were almost no visitors) - boors. when I called in the morning and said that it was cold in the room, the administrator answered me that the waiter (I don’t remember the name) should also sleep, and not monitor the warmth in the rooms. The question arose of what the staff does at night if they sleep in the morning. And most importantly, why didn’t they warn me when I moved in that the heating would be only during the day !!!
And what is their announcement in a cafe. Too bad you can't attach a photo to the review. In short (quotes): "We are not interested in your cleverness about the restaurant business. Leave it to yourself... We are absolutely sure that phones do not belong on the table....People often ask why waiters do not have badges. Or maybe a tag in the ear? "
Most likely the staff changes there and someone might be lucky or you will go in the summer and you will not have problems with the cold in the room like we have. But in any case, this is a risk to spoil such a long-awaited vacation. The guys we met there praised the Hata Magnata hotel, unless of course you are disturbed by the noise of the disco and another quieter one next to it (I don’t remember the name). There are many hotels on Dragobrat, I think you can find a decent one. Have a good rest!
Translated automatically from Russian. View original