Izha - slop, attitude to customers - as slaves

Written: 5 february 2018
Travel time: 3 february — 4 march 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 2.0
We went through the travel agency "EthnoSvit", on the phone did not predict anything TROUBLE, and so:
3.02. 2018
We arrived at 10 am, previously we were settled in the sauna, because check-in after 14:00 (no one mentioned it when we booked) (no problem, we came to ride), approach the bar, tell why we came to the hotel and ask for a booked breakfast (in my life I could not think that puree can be sports, and meat (at least it was visually similar to meat, but only visually, the taste did not suggest any hint of its ORIGIN, except from the Garbage Dump)
at 13:00 we returned from skiing (because it rained and we got wet everywhere) and we had to WAIT FOR SETTLEMENT for another 3 hours at 16:30 we finally settled in the room (instead of 2 beds we were given 2+ cots + shower on the floor to soak) 3-seater 3+ clamshells, and per person we pay about 850 UAH per night, though with food).

EXPLANATION of the hotel administrator: "We have a lot of visitors, and everyone needs to be accommodated, so there can be no question of double rooms" - was very convincing.
EVENINGS:
Broth (FOR VEGETARIANS) not on meat, but on VEGETABLES, additionally asked for 4 raw potatoes ATTENTION! for them we knew 40 UAH, but at least they were delicious because we cooked them ourselves)))
BEER ON BOTTLE, if I knew what URINE tastes like, I probably would equate them.
BREAKFAST 2:
Buckwheat (the taste of which saved PEPPER and SALT x puree did not work) with something again similar to meat, and again only visually.
Pancakes with cheese, if someone did not eat his own at once, his pancake goes to the next vacationer)))
ADMINISTRATORS, WAITERS, CHEFS - these people had to apologize for asking them for something or just asking them or wanting to order something - by the way, do not think to tell them that they are guilty of something! It is YOU who came to them, not they to you.
NUMBERS: good luck if the SOCKET is not CONNECTED with scotch tape, the room keys must be left on the BAR as it is 1 for staff and guests.
CULMINATION:
On the second day we had dinner ordered at 17:00, and at 17:00 a car arrived to take us to the bus, and he put forward a claim to us that we are not ready and he is not going to wait for us and he... and that we paid. (and the travel agency was engaged in the organization and timing)
This tour cost 1900 UAH per person!
IF YOU HATE YOURSELF AND YOUR FRIENDS YOU ARE THERE.
I want to thank the travel agency "EthnoSvit" for an unforgettable experience, and the hotel "Comfort" for the "incomparable" service, because thanks to them all the wonderful memories of the beautiful slopes of Dragobrat, peres. . No!
Translated automatically from Ukrainian. View original