Got rude and hung up

Written: 21 january 2015
Travel time: 21 — 25 january 2015
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Today I called to cancel the reservation, unfortunately something terrible happened to us, because of which we cannot go. Having reported the cancellation, I wanted to clarify a few points about the return of the deposit, which, by the way, is not confirmed by any contract, but is simply sent to the card of the left physical. faces, to which I heard extraordinary screams and beeps in the receiver. Called back they didn't pick up.
It comes out very interesting. They work: 1. avoiding taxes, 2. using the accounts of unknown individuals, 3. without any contracts or documents.
Therefore, they can do whatever they want.
Let me remind you that in the absence of a contract, the deposit must be returned in full, which this institution completely ignores.
Actually, I will not leave this story just like that purely on principle.
What happens in the end I will write a little later.
Translated automatically from Russian. View original
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